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Music City Autoplex

Nashville, TN

4.9
405 Reviews

2430 Gallatin Pike N

Nashville, TN

37115

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Showing 405 reviews

May 22, 2023

I financed my car 10 months ago from Music City Auto Plex & now it has a cracked head. I had a great buying experience overall, bit now I am carless again cause I was sold a lemon. If you buy from this compa More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Graddy
May 06, 2023

The service and professional attitude was great. Helpful, knowledgeable about all makes. Super experience overall. More

by jeffmullins_6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Brown Loren Vinette
April 11, 2023

Awesome all-around! I’m young and a first-time buyer, so I didn’t have a clue as to how it would go. They made the process as painless as possible and guided me the whol More

by JEL.8404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Collins
February 11, 2023

Run I mean run to any other dealership but this one especially if you are in any type of bankruptcy. I have dealt with bad dealership but this one took my car back…after they literally had me signed on More

by WishIhaddaknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Wright, Spencer Lowe
February 08, 2023

Great guys. We're from Louisiana and purchased our vehicle from here. Martin & Hunter were great salesman to work with. Martin stayed in contact and kept us upda More

by Nola
Recommend Dealer
Yes
Employees Worked With
Martin Toledo, Hunter Pelham
January 26, 2023

Dealership is a JOKE salesman Ricky ran my credit after talking with them on the phone multiple times for a truck priced on theyre website and carguru for 33K then after my credit check they he has differe More

by holloway3407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky, Christopher Wright
January 11, 2023

very nice and informative . very caring and seemed very informed regarding the car and our needs More

by vslamberth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
December 30, 2022

Worst dealership experience ever! Felt like I was told bunch of things just to get me in the door only to say your car was sold but we have others. More

by mirkogrgic_spc
Recommend Dealer
No
Employees Worked With
Franki
Dec 30, 2022 -

Music City Autoplex responded

I apologize for the negative experience you had at our dealership. It is never our intention to deceive or mislead our customers, and we apologize for any frustration or inconvenience you may have experienced. It sounds like the vehicle you were interested in was no longer available when you visited us. I understand that this can be disappointing and we apologize for any frustration this may have caused. Please be assured that our inventory is constantly changing and we may have other vehicles that meet your needs. Thank you for considering our dealership.

Dec 30, 2022 -

mirkogrgic_spc responded

I understand that vehicles sell all the time and fast. The salesman that I felt with said that he will hold the vehicle for me when I spoke on the phone. I asked him if I need to put a deposit down to hold the vehicle he said it’s not needed. When I was contacted by the sales person that morning I told him I will be coming in a bit later that day and he never mentioned that he can’t hold the vehicle. That was where the misleading was, if he was not able to hold the vehicle all he had to say is so and I would have made arrangements for that.

December 06, 2022

Quick and courteous. Thanks for the great experience. Ill come back for my next truck! More

by slowe2430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Hughes
October 25, 2022

Graham was extremely helpful got us into a small SUV. Did everything he could to help us find the right car for my daughter. More

by Lbrow8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham
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