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Music City Autoplex

Nashville, TN

4.8
328 Reviews

2430 Gallatin Pike N

Nashville, TN

37115

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Showing 328 reviews

December 30, 2022

Worst dealership experience ever! Felt like I was told bunch of things just to get me in the door only to say your car was sold but we have others. More

by mirkogrgic_spc
Recommend Dealer
No
Employees Worked With
Franki
Dec 30, 2022 -

Music City Autoplex responded

I apologize for the negative experience you had at our dealership. It is never our intention to deceive or mislead our customers, and we apologize for any frustration or inconvenience you may have experienced. It sounds like the vehicle you were interested in was no longer available when you visited us. I understand that this can be disappointing and we apologize for any frustration this may have caused. Please be assured that our inventory is constantly changing and we may have other vehicles that meet your needs. Thank you for considering our dealership.

Dec 30, 2022 -

mirkogrgic_spc responded

I understand that vehicles sell all the time and fast. The salesman that I felt with said that he will hold the vehicle for me when I spoke on the phone. I asked him if I need to put a deposit down to hold the vehicle he said it’s not needed. When I was contacted by the sales person that morning I told him I will be coming in a bit later that day and he never mentioned that he can’t hold the vehicle. That was where the misleading was, if he was not able to hold the vehicle all he had to say is so and I would have made arrangements for that.

December 06, 2022

Quick and courteous. Thanks for the great experience. Ill come back for my next truck! More

by slowe2430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ Hughes
October 25, 2022

Graham was extremely helpful got us into a small SUV. Did everything he could to help us find the right car for my daughter. More

by Lbrow8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham
October 11, 2022

I do not often write reviews, the experience I had tonight warrants a warning to others. I drove an hour to purchase the vehicle, I was willing to pay the internet sale price and was happy with the More

by K Seibold
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Wright
September 25, 2022

We went to see if we could trade in our car and then purchase one. I told (Loren) I didn’t have the best credit. I asked if we could run numbers before I drove two hours. I then get a call from one of t More

by Hrtsdzre
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loren
September 22, 2022

Ulysses Butler Did an amazing job I was extremely stressed out after my truck was totaled and he made sure he listened to me when I told him how particular I was about a vehicle He didn't force me in More

by cgrant8523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
August 20, 2022

They were easy to work with and stayed extra late to get my trade finished in one trip. More

by Carson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Collins
August 20, 2022

Frankie worked hard to get the right truck, right trade in and best price.best selection of late model trucks! More

by Medic91v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Brian A+
August 16, 2022

Frank Messinger and Ulysses Butler took great care helping me get my new car. They both were professional and friendly. I would definitely buy from them again. Thank you for a great experience! More

by Cali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
July 24, 2022

Got me a loan when no one else did and Loren was great. she was courteous and fast More

by rsstewart0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
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