Murray Ford of Starke - Service Center

Friendly The quiklane has a very comfortable waiting room with complimentary coffee. Staff is very knowledgeable and friendly. It's best to plan your visit dur The quiklane has a very comfortable waiting room with complimentary coffee. Staff is very knowledgeable and friendly. It's best to plan your visit during less busier hours. More

Quick and Easy ! I am always satisfied with the Quick service. It is Easy...you can call ahead or just stop by. I appreciate you all for keeping my car safe for us! I am always satisfied with the Quick service. It is Easy...you can call ahead or just stop by. I appreciate you all for keeping my car safe for us! More

Does not keep to their word I was told shortly after I bought my truck that the problem that I had with it would be taken care of. I was told that when a permanent solution was I was told shortly after I bought my truck that the problem that I had with it would be taken care of. I was told that when a permanent solution was found they would fix it. Now they are saying that they won't. More

In and out I have been coming to Murray for years. Wish you would offer a car wash. That would complete the service experience. Maybe it’s coming soon. I have been coming to Murray for years. Wish you would offer a car wash. That would complete the service experience. Maybe it’s coming soon. More

Slow-sloppy, loyal customer dissapointment. 4 hours for an oil change, sloppy work, oil filter was left with oil dripping from it. stained garage floor. as a return cutomer, and having purches 4 hours for an oil change, sloppy work, oil filter was left with oil dripping from it. stained garage floor. as a return cutomer, and having purchesd the vehicle there, you would think. hmm? More

Just took my new Ford Explorer for the first service. Great experience: comfortable waiting area, efficient service manager, quick service. Will continue to use this service center! Also got a free car Great experience: comfortable waiting area, efficient service manager, quick service. Will continue to use this service center! Also got a free car wash!! Tim was exceptional! More

Sales pitch doesn’t follow through with service I was told when I purchased the vehicle that as long as I would take the vehicle to any Ford dealership it would be washed and vacuumed. I’m a little I was told when I purchased the vehicle that as long as I would take the vehicle to any Ford dealership it would be washed and vacuumed. I’m a little disappointed that I was not even asked. Other than that service was quick. More

Friendly good service on my 2014 F150. Service was good and the team was very friendly. Complimentary wash would be a great addition to the experience along with a shuttle to Starke for the Service was good and the team was very friendly. Complimentary wash would be a great addition to the experience along with a shuttle to Starke for the longer wait times More

I'm on the fence My family and I are loyal customers to Murray Ford and service. I have had a less-than-desirable Experience the last two times I have had service. At My family and I are loyal customers to Murray Ford and service. I have had a less-than-desirable Experience the last two times I have had service. At my last service I chose to also get my rear brakes replaced. I was overcharged on the labor. On my most recent visit, I authorized two procedures to be done, and 3 were done. I was charged for all three. The good news is, the supervisors of the service department took care of the overcharge without hesitation. I'd like to think it was an honest mistake, but either way, I appreciate the quick response and service recovery that was offered. Another issue that I was having was a slow leak in one of my tires. I was told that there was a small nail too close to the sidewall to patch. I took my car today to get a second opinion regarding the patch. The nail was actually found to be about half an inch from the center tread of the tire. I visualized it myself. I'm very thankful that I did not buy a new tire and I got a second opinion. I am on quite the emotional rollercoaster with Murray Ford service center at this time. Thank you to Amir for your help regarding this matter. More

Routine Service No issues, did what I asked at a fair price in a reasonable amount of time. Will use this service and would recommend it to others. No issues, did what I asked at a fair price in a reasonable amount of time. Will use this service and would recommend it to others. More