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Murray Ford of Starke
Starke, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I was treated with such a joy I felt like I knew them for a You guys deserve a higher rating because you treated me so nice and tried very hard to Please me as a customer. Thanks . I’ll recommend anyone to sho You guys deserve a higher rating because you treated me so nice and tried very hard to Please me as a customer. Thanks . I’ll recommend anyone to shop at your dealer. Thanks Dwane. More
Pleased with deal Over all I am pleased with our experience buying a used vehicle. Only thing that bothered me was they wouldn't fix a tire pressure sensor that is out Over all I am pleased with our experience buying a used vehicle. Only thing that bothered me was they wouldn't fix a tire pressure sensor that is out on the vehicle, but my wife really liked the car so I will have it fixed myself. More
I will never go back to this place I have purchased 4 vehicles in the past 6 years and have sent countless referrals to this location. After my experience this week I will never be bac I have purchased 4 vehicles in the past 6 years and have sent countless referrals to this location. After my experience this week I will never be back. My 2107 F150 Super-crew has only 29k miles on it. There has been error messages popping up on my dash since the purchase. I call the dealer and they tell me to turn off the vehicle and restart it. When I do everything resets, the problem is I have to do it daily. The problems I apparently was having was ABS issues. Finally after doing this for so long it wears out my rear brakes and rotors. I call the dealer service department, and ask if they have a rental because I can't drive my truck like this and have an urgent meeting but need it looked at. The guy says I will call you right back. Two hours go by I call him back and he says we have no loaners. At this time I'm irritated because he didn't do what he said he was going to do. I drive all the way to Starke to the dealership and tell the guy who I am and thanked him for calling me back as he promised (sarcastically). Within five minutes he has me in a loaner vehicle (which they didn't have). So after all that I now have a vehicle to drive to get to my meetings. While I am there they tell me that your model vehicle has several recalls (ABS issues) and do I want them to take care of them while they have the truck. HMM, let me think....of course fix them. After a few days they call me back and say your rear brakes and rotors are destroyed. I say ok make sure to fix them under the warranty because this ABS issue has been a problem from day one. He says the service manager said they wouldn't cover it. We go back and forth, I understand brakes and rotors are not normally covered by the (extended) warranty I have but it was a result of the recall issues...it was ABS. My truck when the brake is applied will constantly pump and jerk pulsating the brakes very hard. He said its all he can do. The service guy decides to tell me that certain years from 2015 to current this is a common problem. Well guess what this is my third truck same exact model and I've never even had to replace the brakes much less have the rotors go bad too. Nice try! Me thinking that after all these years and lots of money spent it appears that my old salesperson has been promoted to Sales Manger at the store (Richard Griner). I figured he would say a good word for me or at least talk to me about the situation that was happening so I decided to call him to discuss the problem. I left him a message through the receptionist and to this day he hasn't even returned my call. All in all I am extremely disappointed in what happened and I will not be back there, not even for an oil change. Funny how there advertisements claim they are all about you. I didn't even get a call back from the person I had a relationship with for many years. Over $400 for them to tell me this is a common problem. My advise is to stay away. I can go anywhere and be treated like a nobody, I'm interested in doing business with people that value me as a return customer. More
Excellent 👍 Rick Oster is absolutely flawless. From start to finish. Sale, Tag, Finance and Delivery went without a glitch. I highly recommend this dealership. Rick Oster is absolutely flawless. From start to finish. Sale, Tag, Finance and Delivery went without a glitch. I highly recommend this dealership. Thank Ray Casas More
Great experience. This is the 2nd vehicle I have purchased from Murray Ford. The sales staff is courteous, knows the product and makes buying a fun experience. With my This is the 2nd vehicle I have purchased from Murray Ford. The sales staff is courteous, knows the product and makes buying a fun experience. With my last ford, all services were done by the Murray Ford in Kingsland Ga.. The service department is second to none. The service writer knows me by name and is always very courteous. Thank you guys in Starke for staying late to get the sale completed. I know you had other plans for your Saturday night. Great experience. More
Great Experience My experience with Murray Ford in Starke was a great one. We were treated very respectfully the entire time and the sales people were never pushy. The My experience with Murray Ford in Starke was a great one. We were treated very respectfully the entire time and the sales people were never pushy. They offered us a great deal on a vehicle we were interested in and allowed us to take it in an extended test drive to make up our minds. After the deal was complete the finance portion was quick and painless. I would highly recommend Murray Ford to anyone looking for a vehicle. More
PHENOMENAL car buying experience! Extremely fast & helpful! We stopped by to look at vehicles with nothing particular in mind. I was greeted quickly and asked if there was anything they could do. I found a Fusi We stopped by to look at vehicles with nothing particular in mind. I was greeted quickly and asked if there was anything they could do. I found a Fusion that I liked and Russell was extremely helpful. I never felt pressured at any point and was only asked what they could do for me. I decided to purchase the vehicle with cash so I needed to go to the bank. Most vehicle purchases seem to take all day, so I asked if they could start the paper work while I went to the bank and lunch. I was gone a little over an hour and when I returned everything was ready. It took me about 2 minutes to sign all the paperwork and I was done. I was beyond satisfied and left a very happy customer. Murray Ford has earned themselves a lifelong customer. More
Great dealership I was traveling north when I ran into transmission trouble. I stopped by in Hope that the service department would he open. Because it was a Sunday I was traveling north when I ran into transmission trouble. I stopped by in Hope that the service department would he open. Because it was a Sunday afternoon no repair shop was open. They helped me look for a few, but no luck. What was impressive was that they cared about helping me, not sell me a car. So I bought! Travis was great and gave me an honest assessment of the cars and steered me to a Ford Escape. Great little SUV, very happy with it. More
Quick negotiations, test drive, sign the papers and done!! Mark was helpful and straight forward. The whole deal took less than 2 hours, Quick and easy truck purchase. we will shop here again. Thank you. Mark was helpful and straight forward. The whole deal took less than 2 hours, Quick and easy truck purchase. we will shop here again. Thank you. More
Simply amazing The entire staff went out of there way to get me into a new truck. My salesman Ari was nothing like the typical salespeople you would expect. He made The entire staff went out of there way to get me into a new truck. My salesman Ari was nothing like the typical salespeople you would expect. He made the entire process from beginning to end and even after the sale completely painless and very enjoyable. I would definitely recommend him to anyone in the market for a new vehicle. More