Murray Ford of Starke

My experience at Murray Superstore in Stark, Fl. On the advice of one of my good friends, I went to Murray Ford to see if I would be able to trade my 2017 ford f250. I was directed to the general man On the advice of one of my good friends, I went to Murray Ford to see if I would be able to trade my 2017 ford f250. I was directed to the general manager, who introduced me to the sales manager and the the salesman, Travis. I enjoyed the experience of getting to know exactly who I was talking with. From there, Travis was great and was experienced as to being able to answer many questions which made him very qualified in my book. We came to an equitable value for both parties and was not an inordinate amount of time. The store is run very well by Amir. Travis buddy thanks again. Dr Greg Borganelli More

Outstanding Customer Service I had outstanding results from my recent visit to Murray Ford of Starke. Thank.you very much for your outstanding a dedication to customer experience. I had outstanding results from my recent visit to Murray Ford of Starke. Thank.you very much for your outstanding a dedication to customer experience. You don’t find that much anymore. More

Fantastic buying experience! We were met in the parking lot by Johnnie and told him what we were looking for. Within minutes he a couple of options for us and we were going for a We were met in the parking lot by Johnnie and told him what we were looking for. Within minutes he a couple of options for us and we were going for a test drive. He was very engaging and easy to talk to. When we moved to the showroom, everyone was very helpful and friendly. All of this occurred on a Saturday night right at closing time. Everyone worked very hard to keep us in budget and never complained about the time. They made this the best buying experience ever! Would definitely recommend and return to Murray Ford....Shazam!!!!! More

Easy buying process. I am a Murray Ford customer for life. James Todd was waiting on me when I arrived at the dealership. He knew we were coming in. He let me and my hus I am a Murray Ford customer for life. James Todd was waiting on me when I arrived at the dealership. He knew we were coming in. He let me and my husband look at all the trucks. He was patient with me while I decided on which truck I wanted. He is very knowledgeable on all the gadgets the truck had to offer. He answered all my questions and made our buying the truck easy. More

Review The buying process was fast and easy, staff was very friendly. Overall a great experience and am extremely satisfied. Will definitely return for futu The buying process was fast and easy, staff was very friendly. Overall a great experience and am extremely satisfied. Will definitely return for future business. More

All in one morning! I brought two vehicles in this morning for recalls and got an oil change.....were else can you do that!! Go Murray Ford!! Thanks again 😁 I brought two vehicles in this morning for recalls and got an oil change.....were else can you do that!! Go Murray Ford!! Thanks again 😁 More

Expectations of Quality Service Shot Down I had been taking my past two Ford vehicles to Murray Ford in Starke, since 2011. Service was always top notch, until this year. I had the battery die I had been taking my past two Ford vehicles to Murray Ford in Starke, since 2011. Service was always top notch, until this year. I had the battery die in my 2014 Escape in April 2019, towed in to dealership and expected a simple fix and go. Upon getting the vehicle back all was good until the car would not start the following day. Reached in to battery compartment and a cable was loose, moved it a bit and then I was able to start the car. Took it back to Murray Ford the following morning and waited for them to fix the issue. According to the tech that corrected the problem, the tech that had replaced the battery didn't bother connecting it back properly. Fast forward to May 2019, I go to service the K&N Air Filter that I had installed in my Escape when I bought it. It had reached the 100k mile point to clean and service the K&N Air Filter. To my surprise, my K&N airfilter was gone, replaced with a standard Ford air filter! So sometime between 50K and 100k miles, a tech ignored the decal advising of the K&N Air Filter and replaced it with a standard one. I also discovered the air filter box was broken, possible rough handling when taking it out for the battery. Being concerned over the lackluster service, I sent Ford Corp and Murray Ford a letter, with pics detailing the recent issues and my concerns for using their service department, not feeling that I could trust their techs to not damage my vehicle. Ford Corp responded advising with a form letter response that dealerships are independently owned, blah, blah but would file my complaint. Never heard a peep from Murray Ford. More

A good buying experience No hassle buying. I told them the truck I wanted and what I wanted on it and in few days I drove away in a 2019 Ford F150 Platinum. No hassle buying. I told them the truck I wanted and what I wanted on it and in few days I drove away in a 2019 Ford F150 Platinum. More

Exceptionally easy and smooth! This is the first time I’ve ever bought a car by myself and was really apprehensive. It was also the first day of my search for a car. The young sales This is the first time I’ve ever bought a car by myself and was really apprehensive. It was also the first day of my search for a car. The young salesman put no pressure on me at all. He was so easy to talk with and ask questions. I ended up buying the third car I test drove. It is a beautiful vehicle! I can’t wait to get it. More