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Murray Ford of Starke

Starke, FL

Overview
Employees
Reviews
Vehicles
4.8
1,337 Reviews
Welcome to Murray Ford of Starke Inc, Proudly Serving Jacksonville, Gainesville, Lake City and Middleburg Drivers! In addition to providing the drivers of Starke, Florida with a cornucopia of new Ford F-150, F-250, F-350, Fusion, Edge vehicles and used cars, we at Murray Ford of Starke Inc are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Ford lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Ford car share, our Ford F-150, F-250, F-350, Fusion and Edge service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Murray Ford of Starke Inc are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 13447 US Highway 301 South Starke, Florida we're happy to continue the conversation and answer any questions.
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13447 US-301

Starke, FL

32091

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Showing 1,337 reviews

July 26, 2022

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said t More

by samuelsethcamp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Bender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Bailey
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Jul 26, 2022 -

samuelsethcamp responded

I was promised 4 brand new tires, when we go to sign the paperwork they won’t put new tires on the vehicle. I was promised they would order new cup holders because the vehicle came without them, they said they wouldn’t do that either. There’s a 1 inch area to the A post where the paint is peeling and they said that it was covered under warranty and they still have yet to fix it. There is also an open recall on the vehicle that they said they fixed but they did not. And I’ve always been the one to get in touch with them.

Jul 28, 2022 -

Murray Ford of Starke responded

Hello! I'm Ginger, the Customer Service Liaison of Murray Ford of Starke. I was initially disappointed with the details of your review, so I worked to find out what happened since this is not our norm. I discovered that the four tires were not included because instead they gave you $3500 over what your trade in was worth retail which was explained. Your salesman ordered the cup inserts for you the day of closing (July 21st) and in fact paid for them himself. They arrived (July 26th) the day of your above review and you picked them up from him the next day (July 27th). The cup holder inserts are not something dealerships keep a supply of in stock. In regards to the recall, I found out that there are no current recalls on your vehicle and the one that was mentioned by you was already performed in our thorough pre-sale inspection (the month prior to the sale). Our dealership is 100% dedicated to the safety of all drivers and would never sell a vehicle that had Ford recalls issued. I hope that this has reassured you of the quality care we strive to give every customer everyday.

July 24, 2022

Great customer service. Phenomenal sales and management team who are true to their word. I plan on purchasing from Murray Ford in the future. More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 23, 2022

Very courtesiousand efficient service. Brent was very efficient and helped tremendously in getting my grandson approved for a loan. More

by Bettykkeith1betty keith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Lauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Oster
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Murray Ford of Starke, Inc.! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 23, 2022

Very good I am happy exalent I am glad I went to Murray ford it’s good More

by jeffcrews58
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Bender
Other Employees : Jacob Houk
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 22, 2022

Murray Ford had what we were looking for in stock and gave us an unexpectedly fair deal considering the current market... we are very grateful! More

by Ray Schneider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Andrews
Other Employees : Rick Oster, James Todd Hilliard
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Jul 27, 2022 -

Murray Ford of Starke responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 21, 2022

The buying process was quick and with no hassle. They didn’t try to up sell me. More

by koprowskijohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lazzaro
Joey Faulkner
Stephen Lauter
Frank Bender
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 16, 2022

Sale went smoothly. Great salesman. Finance guys weren’t as friendly. Overall would use this dealership again. More

by oulawcattle21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bender
Michael McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 12, 2022

IT IS ALWAYS A PLEASURE TO PURCHASE A VEHICLE FROM MURRAY FORD!!! GREAT JOB JACOB!!!!! More

by Nos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Griner
Joey Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Houk
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 07, 2022

Great experience dealing with Rick Ricks. the best 4 th time buying from him love the truck More

by scott@coastalwoodwork.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Griner
Other Employees : Rick , Ari Gelfant
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 07, 2022

They got me in a new 2022 F150 Platnium for a good price. The salesman Michael McKenzie did a great job of working with the sales manager Richard Griner and finance manager Rick Oster to make it happen. it w More

by bassett17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Griner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley at the front desk was extremely polite and made sure we were taken care of while we waiting to sign the paperwork., Adam Holmes
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Jul 27, 2022 -

Murray Ford of Starke responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Murray Ford of Starke, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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