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Murray Ford of Starke
Starke, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I have purchased two vehicles and everything has gone very good with the transaction and sales team very good with the transaction and sales team More
They met the numbers I requested. I bought a nice Jeep Wrangler Sport. Rubicon tires were added at no cost to me. I bought a nice Jeep Wrangler Sport. Rubicon tires were added at no cost to me. More
I bought my daughter a 2018 Ford fusion three months ago at burns ford York Sc. We purchased the “bumper to bumper” warranty with this car. She had it two weeks and got a full service before she went to Flo at burns ford York Sc. We purchased the “bumper to bumper” warranty with this car. She had it two weeks and got a full service before she went to Florida for graduation trip. On the way back she had car trouble near Murray Ford in Starke Florida. My daughter at 17 was stranded and could not rent a car because of her age. The service manager there said there loaners don’t leave the state. After car was taken back to look at it I received numerous calls from Mark in service stating that I may need to pay money to have my “full coverage” “ford certified” vehicle repaired. He told me the “flex plate.. I soon learned was the “fly wheel” had cracked. So I received another calls a week later that I needed to pay 700 dollars to purchase parts that my “full coverage bumper to bumper warranty” didn’t cover. I told him it should be covered and he told me that he would fix the car but could not gaurantee me it would work since I didn’t pay for more parts. He also stated that i bought a crappy warranty with my car from Ford and they should cover more parts. So they had my car over a month and finally called and said it was ready. So we drove 6 hrs to Florida to get car. When we arrived a rat had eaten a hole in the back seat from sitting so long at there dealership. Was told that was not there problem. So my daughter drove this car back home from Florida. Once she got home she got Into car to go to work the next day and the ball joint fell off front of car!!!! Making a horrible noise!!! What if that came off otw home?!!!!!!!! My local Ford dealer came to pick up car at my home with a wrecker. They called me today and told me about the ball joint and the nut not being tightened!!! So I complained to Murray ford today and was contacted by another manager down there who assured me they would refund the 120.00 dollar “deductible” I paid to pick it up. Worst service department in history!!! I went to buy my daughter her first car because she works and goes to school and deserves it. And she has not had that car but two weeks since she bought it almost three months ago! Where’s the service???? More
Chris Caps took care of us got us into the vehicle we wanted. We would definitely would recommend this dealership. wanted. We would definitely would recommend this dealership. More
When you walk into the lobby it was like walking into someone's house. It was really down to earth and felt like home. We weren't just another sale to them. We felt like they took the time to put us in t someone's house. It was really down to earth and felt like home. We weren't just another sale to them. We felt like they took the time to put us in the vehicle that was meant to be for us. More
We pulled in as we were having a problem with our truck. They were honest with us as they could not look at our truck at that moment. We were met by Logan who was understanding and supportive of our needs They were honest with us as they could not look at our truck at that moment. We were met by Logan who was understanding and supportive of our needs. We looked at some used and new tricks and he did not try to upsell us and helped us find a new truck that fit. The financing was smooth and upfront with our options. The staff were all friendly throughout the dealership, and the whole process took less than 3 hrs. We were able to meet our commitments and are extremely happy with the Truck More
Murray Ford‘s professionalism and communication are top-notch! This is our second purchase from Murray Ford, and we couldn’t be happier. All of the staff that we worked with made the process very easy. top-notch! This is our second purchase from Murray Ford, and we couldn’t be happier. All of the staff that we worked with made the process very easy. More
My salesperson was Steve Johnson, not Richard Griner. With that said, Steve made the entire buying experience extremely easy. Steve worked with me while I was in Virginia to get the vehicle and the terms With that said, Steve made the entire buying experience extremely easy. Steve worked with me while I was in Virginia to get the vehicle and the terms that I wanted. I was also impressed with how Steve was able to arrange for my vehicle to be delivered. This is the second vehicle that I have purchased from Murray in Starke.. they never fail to go above and beyond what is expected. More
Large selection of vehicles! Super clean! Great staff! Easy to get to! My truck is super sexy! 10 min test drive and I was hooked! Super clean! Great staff! Easy to get to! My truck is super sexy! 10 min test drive and I was hooked! More
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I felt like one of the family when I walked in the door. In the future I will return here to buy my next vehicle. In the future I will return here to buy my next vehicle. More