Murray Ford of Starke

Wasn't planning on buying a truck today, but... Like the title says, my wife and I were not planning on purchasing a new truck today. This was supposed to be a fact finding mission. We wanted to l Like the title says, my wife and I were not planning on purchasing a new truck today. This was supposed to be a fact finding mission. We wanted to look at two Chevrolet Silverado trucks at two different dealerships. Ironically, they were both located at Ford dealerships. The first was at Santa Fe Ford in Alachua. The salesman there was very nice black gentleman. He was knowledgeable, and there was no pressure. The first truck was a 2015 Silverado. We drove it and liked it but the mileage was at the top of my range and there were a few significant scratches on it. We wanted to look at the one at Murray before we committed so we drove to Starke and I am glad we did. We were greeted by Salesman Daniel Lazzaro. Daniel allowed us to drive the silver 2016 Silverado and my wife really liked it. I had already done my homework so I knew what the ballpark price would be and when the figures came back Daniel was in that ballpark. He was a little low on what they wanted to give for my trade but you never get as much on trade as you do if you sell it outright. Therefore, we kept her old truck. We got a good warranty on the 2016 that other dealerships didn't offer. The truck was in great shape, it had half as many miles and did I mention my wife loved the truck??? I guess we are buying her a new truck today. We signed the paperwork and since it was late, (banks were already closed), he allowed us to take the truck home. The next day we took them a check for the vehicle. There was no pressure and it didn't take up a bunch of my time. There also was another salesman that assisted Daniel. His name escapes me at the moment but he was a big black fella that looks like he could play for the Jaguars. He also was a gem of a fella. Anyway, I had a pleasant buying experience at Murray Ford and I would go back. Thanks for reading my lengthy review. M. Miller More

Always a pleasure Coming to Murray to get my vehicle serviced is always a great experience. Ms. Carol always goes above and beyond to make sure everything gets well tak Coming to Murray to get my vehicle serviced is always a great experience. Ms. Carol always goes above and beyond to make sure everything gets well taken care of, she always makes sure to explain every situation with me so its understood what is going on, she is straight forward and is always smiling and has a positive attitude. When you see her behind the service counter you are guaranteed to have a great experience, If there is ever a reason that something seems to be a challenge you can bet Ms. Carol will find a way to beat that challenge and make it happen!! So glad to know that we have great honest people working in the service dept. in our town of Starke, my car is my most important materialistic thing in my life and she knows that, so she always makes sure my baby gets the best treatment from car washes to oil changes!!! thank you for being so great!! More

Made it happen Amir was extremely understanding and understood how frustrated I was after trying to purchase a vehicle for 3 days. He asked for just 5 mins of my tim Amir was extremely understanding and understood how frustrated I was after trying to purchase a vehicle for 3 days. He asked for just 5 mins of my time and it was well worth it. The professionalism was top shelf. Made a potential negative experience into one of triumph. Thank you for taking the time to put in some extra work to get me in my new vehicle. As a representative of Murray Ford, you sir, set a fine example. Thanks again, your effort is greatly appreciated. More

Great working with all. Everyone treated us well. Shane Parmenter made us feel comfortable and worked with us to get the type of vehicle we wanted (wife is happy so I'm happy Everyone treated us well. Shane Parmenter made us feel comfortable and worked with us to get the type of vehicle we wanted (wife is happy so I'm happy). Thanks Shane. More

From Jacksonville to Starke just for the service! I followed my AMAZING salesman Doug Lawrence, who my family, friends, and myself have used for years, from Jacksonville to Starke because I knew I cou I followed my AMAZING salesman Doug Lawrence, who my family, friends, and myself have used for years, from Jacksonville to Starke because I knew I could depend on him to help find me the best vehicle to fit my needs and would not take advantage of me. Murray Ford and their team took excellent care of me!!!! When they didn't have exactly what I wanted they found my perfect vehicle in Georgia and without delay got the vehicle to the dealership for me. Everyone was very pleasant and although very busy (which must say something for them) they still insured each customer got the attention they deserved to make sure they knew they were important. Thank you Doug Lawrence and Murray Ford!!! The drive was well worth it and I couldn't be happier with my new vehicle! More

Excellent place! They were very friendly and helpful. We received a very fair deal on the vehicle purchased. I would highly recommend them to anyone wanting place! They were very friendly and helpful. We received a very fair deal on the vehicle purchased. I would highly recommend them to anyone wanting to purchase a vehicle, new or used. More

Outstanding Customer Service We had some idea what we wanted but needed help in finding the perfect vehicle at a price we could afford. After some searching online, we went to Mu We had some idea what we wanted but needed help in finding the perfect vehicle at a price we could afford. After some searching online, we went to Murray Ford, and with the expert help of Doug Lawrence, found the perfect car with all the options we wanted. All the staff was extremely helpful and friendly. Needless to say, our experience was outstanding. More

broke down I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler arm pulley come off and went through the timing cover, breaking the serpentine belt. Stranded I found Murray Ford was just down the road. It was Saturday. I called them and, thankfully, they were willing to help me. I can't say enough about Tom, the service writer. He called a tow truck for me. The tow truck driver could not take us to the dealership, against the law I guess. I called Tom back and told him I had no way to get to the dealership so Tom sent the parts manager to pick us up and take us back to the dealership, The car could not be fixed right then so Tom made several calls for me for a cab, for a rental car, calls looking for parts for my vehicle. He spent quite a bit of time trying to help me. As it turned out I had to leave the old Expedition there for almost a month before my husband could get back to Florida to pick it up. There was no storage charge, no charges at all, Unbelievable customer service. Thank you so much Murray Ford in Starke, Florida and especially to Tom. More

Not willing to negotiate Ive spent 2 days trying to negotiate a deal. They say they cant budge off internet pricing but other dealerships such as bozark, beck and mullinax can Ive spent 2 days trying to negotiate a deal. They say they cant budge off internet pricing but other dealerships such as bozark, beck and mullinax can! If u want out the door pricing ... forget it! the price seems to change with each phone call. Lack of knowledge of financing and very unprofessional. I wish Mr murray could see this and know how i have been treated and im sure its because im a woman and dont know what im taking about!! Ugh! Very disappointed! More

Great experience This dealership had the truck I was looking for in stock and it was ready to go. I made the trip over there, about an hour from my house and the staff This dealership had the truck I was looking for in stock and it was ready to go. I made the trip over there, about an hour from my house and the staff was nice and got everything set up and that was that! Easy to deal with More