Murray Ford of Starke

Outstanding Customer Service We had some idea what we wanted but needed help in finding the perfect vehicle at a price we could afford. After some searching online, we went to Mu We had some idea what we wanted but needed help in finding the perfect vehicle at a price we could afford. After some searching online, we went to Murray Ford, and with the expert help of Doug Lawrence, found the perfect car with all the options we wanted. All the staff was extremely helpful and friendly. Needless to say, our experience was outstanding. More

broke down I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler I am from Pennsylvania and was on vacation with my 14 year old granddaughter and her friend. We were driving an older Ford Expedition and had a idler arm pulley come off and went through the timing cover, breaking the serpentine belt. Stranded I found Murray Ford was just down the road. It was Saturday. I called them and, thankfully, they were willing to help me. I can't say enough about Tom, the service writer. He called a tow truck for me. The tow truck driver could not take us to the dealership, against the law I guess. I called Tom back and told him I had no way to get to the dealership so Tom sent the parts manager to pick us up and take us back to the dealership, The car could not be fixed right then so Tom made several calls for me for a cab, for a rental car, calls looking for parts for my vehicle. He spent quite a bit of time trying to help me. As it turned out I had to leave the old Expedition there for almost a month before my husband could get back to Florida to pick it up. There was no storage charge, no charges at all, Unbelievable customer service. Thank you so much Murray Ford in Starke, Florida and especially to Tom. More

Not willing to negotiate Ive spent 2 days trying to negotiate a deal. They say they cant budge off internet pricing but other dealerships such as bozark, beck and mullinax can Ive spent 2 days trying to negotiate a deal. They say they cant budge off internet pricing but other dealerships such as bozark, beck and mullinax can! If u want out the door pricing ... forget it! the price seems to change with each phone call. Lack of knowledge of financing and very unprofessional. I wish Mr murray could see this and know how i have been treated and im sure its because im a woman and dont know what im taking about!! Ugh! Very disappointed! More

Great experience This dealership had the truck I was looking for in stock and it was ready to go. I made the trip over there, about an hour from my house and the staff This dealership had the truck I was looking for in stock and it was ready to go. I made the trip over there, about an hour from my house and the staff was nice and got everything set up and that was that! Easy to deal with More

First purchase of a new car I was in the market for a new car (my first one). My fiance and I first checked out this dealership because they had previously purchased a car and w I was in the market for a new car (my first one). My fiance and I first checked out this dealership because they had previously purchased a car and was very impressed with the customer service they received. I must say that this dealership is very good. High level of customer service, follow up, and attentiveness. They definitely go above and beyond for their customers and I would definitely visit them again when I am ready for another new car. More

Awesome buying experience! A truly pleasant experience from the moment my husband and I walked in the door, until we left. We were never rushed or pressured during our entire bu A truly pleasant experience from the moment my husband and I walked in the door, until we left. We were never rushed or pressured during our entire buying experience. Can't wait to purchase our next vehicle from Doug Lawrence at Murray Ford! We felt like everyone went above and beyond to make our day special! #MurrayFordisawesome More

Good experience Great people great prices would definitely recommend this dealership, drove to another dealership first and spoke to a few more on the phone by far th Great people great prices would definitely recommend this dealership, drove to another dealership first and spoke to a few more on the phone by far this was the best so decided to purchase my new mustang. More

Shopping for vehicle In the process of purchasing a vehicle and I happened to hear good reviews of this. Good atmosphere and vibe along with smiling, honest faces. Wasn't In the process of purchasing a vehicle and I happened to hear good reviews of this. Good atmosphere and vibe along with smiling, honest faces. Wasn't able to work out a deal but would recommend them to others and consider them in the future. More

Great car buying experience at Murray Ford Superstore Great car buying experience with Rick Oster and Brian McWhite at Murray Ford Superstore. This is how buying a car is supposed to be – fun and easy. Great car buying experience with Rick Oster and Brian McWhite at Murray Ford Superstore. This is how buying a car is supposed to be – fun and easy. Rick and Brian know cars, are fun and easy to work with, and made me a very good deal. A special shout out to Brian for going WAY above and beyond the call of duty, setting up test drives for me on a hot July 4th weekend. Really appreciate you guys. Thanks, Dave More

Aimed to please It was such a pleasure dealing with Rob in the service department. He made sure that all of my questions were answered and he remained friendly and ha It was such a pleasure dealing with Rob in the service department. He made sure that all of my questions were answered and he remained friendly and had a smile on his face the whole time. It was an absolute pleasure dealing with Rob. More