Murray Ford Kingsland

Exceptional customer service Terrance aka TJ is 2 for 2, assisted in areas he didn’t have to but did. Appreciate working with him in second ford purchase! Terrance aka TJ is 2 for 2, assisted in areas he didn’t have to but did. Appreciate working with him in second ford purchase! More

It's the little things! This is my second time purchasing a car from David at Murray Ford, and let's just say he is the reason why I have bought two cars from this dealership This is my second time purchasing a car from David at Murray Ford, and let's just say he is the reason why I have bought two cars from this dealership. The second time buying a car from here I was originally interested in a used Jeep Renegade they had on their lot, the night before I came to look at the vehicle the vehicle actually sold. The day that I was supposed to come up there and look at the car David took the time to call me and tell me it sold, he also told me to just come in and look see if there was anything else I was possibly interested in. Turns out the first car he put me in was the one I bought! I walked out of the dealership with a brand new 2019 Ford Escape SE! If it wasn't for David remembering who I was, and little things about the first time I bought my car such as I was switching jobs, that he sold a car to my mom, where my mom worked etc. It's little things like that, that made me want to come purchase another car from David. Thank you David and the Murray Ford Team for making it possible to get into the SUV I've been wanting! More

Got exactly what I was looking for at a great price Purchased a vehicle for my wife here a year ago and choose them again when I purchased for myself. They had the best selection of F150s with great pri Purchased a vehicle for my wife here a year ago and choose them again when I purchased for myself. They had the best selection of F150s with great pricing. I will definitely be back when it comes time for another vehicle. More

Worth the drive! David Strickland promptly responded to our internet search. He is professional, compassionate and a whole lot of funny!! He’s personality and care def David Strickland promptly responded to our internet search. He is professional, compassionate and a whole lot of funny!! He’s personality and care definitely sold us before we even left our house. He understood that we would be driving a distance to get there and did everything he could to ensure our experience was seamless. He even called to make sure we were okay. Alan was friendly and although our interaction was brief, we could tell that he too embraced the overall customer service mission of this dealership. Everyone we encountered at Murray was great! Even the Dallas Cowboy Fan!😂 More

Satisfied Very friendly and attentive to the customer. John may sure I knew everything about the vehicle before I left the dealership and has checked on me to m Very friendly and attentive to the customer. John may sure I knew everything about the vehicle before I left the dealership and has checked on me to make sure everything is good. More

John Hadley was Great Highly recommend John Hadley. John went out of his way to accommodate my husband & myself. Answered all questions, drove hrs to pick us up from the Highly recommend John Hadley. John went out of his way to accommodate my husband & myself. Answered all questions, drove hrs to pick us up from the airport. Excellent driver & hospitality too! John contacted my husband a couple of days later after the sale to make sure we got home safely (our journey was from GA. dealership to NJ) & that truck was as expected. Julianne was very helpful, attentive & courteous every time we spoke. Mike in Finance was also attentive & courteous. More

Don't go there. I had my car totaled and was forced to shop for a new car. The reason I say forced is because I was dreading the car buying experience. Who wants to g I had my car totaled and was forced to shop for a new car. The reason I say forced is because I was dreading the car buying experience. Who wants to get the hard sell?? I drove onto the lot to JUST LOOK. Before I was completely on the lot a salesman named Sam was right on me asking if he could help and what I was looking for. I told him my situation and said I just wanted to LOOK and this was why I dreaded the process. He persisted until I was in tears. I went home crying and a few days later came home with a used BMW Z4 from Audi of Orange Park. The experience was absolutely wonderful and I felt no pressure at any point in the process. Too bad for Murray Ford. I really wanted to keep my money in Camden County, GA, but the dealership in Jacksonville got my money. Oh, and by the way, I paid cash for the car. More

The Definition of Professional I was with my daughter purchasing a vehicle from Murray Ford. Mitch was a true professional helping us navigate our deal and handling unruly customers I was with my daughter purchasing a vehicle from Murray Ford. Mitch was a true professional helping us navigate our deal and handling unruly customers. A couple started being ugly towards a salesman. Even resorting to name calling. Mitch remained cool as a cucumber and politely asked them to stop. Pointed out how rude they were being. To the point the young man and his mother even apologized to the salesmen and left. Guy never lost his cool. Hard thing to do in this day and age. More

Poor customer service, dishonest They were unable to give me a firm price for the truck. They were also unable to give me monthly payment information. This was my third vehicle I purc They were unable to give me a firm price for the truck. They were also unable to give me monthly payment information. This was my third vehicle I purchased from that location and I will never buy another one from them. More

Customer Satisfaction I was very impressed with the leadership and professionalism of the Sales representatives at Murray Ford. They treated me and my family with exception I was very impressed with the leadership and professionalism of the Sales representatives at Murray Ford. They treated me and my family with exceptional service and care. Me and my family received a great vehicle that is going to be with the family for a long time. I would like thank you everyone for their hospitality. I definitely will recommended Murray Ford to others More