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Murray Ford Kingsland

Kingsland, GA

3.8
657 Reviews
Founded by Dale Murray in 2015, Murray Ford of Kingsland, Inc. is a family-owned business that cares about our community as much as we do our customers. We participate in various programs to assist our local schools, veterans, police, and first responders, and we help out at the food pantry every chance we get. Our dealership carries an extensive inventory of Ford vehicles, both new and gently used. ...
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Today: 12:00 PM - 5:00 PM Closed Now
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2030 GA-40

Kingsland, GA

31548

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Showing 657 reviews

September 25, 2020

My complaint is, after i wrote the CHECK for the car. Saleman said my car is not ready the part will need to be order. More

by alstevensis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Weltz, Fred Byrd, Mercedes Lamb
Sep 25, 2020 -

Murray Ford Kingsland responded

Customer purchased a 2010 fusion for their son. During the test drive the airbag light came on. To err on the side of caution, we gave the customer a 2018 Honda accord to drive until the airbag light was repaired. The car was purchased on a Saturday, and we had the part ordered, installed, and delivered to their home by Wednesday. We delivered this car over an hour away not to inconvenience the customer. To be clear, the customer knew the airbag light was on prior to writing the check and agreed to us repairing the vehicle. Our actions were to simply put the customers safety first, and to show we value our customers time. Traditionally dealers do not let you borrow a vehicle 8 years newer, but we thought it was a safe vehicle for their son to drive. We apologize for the customers view of this situation, but we feel we went above and beyond in this situation.

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September 17, 2020

It was a pleasure working with David as always. Great customer service. He went over and beyond to make sure I got in the vehicle I wanted. Thank you. I love my new Edge! More

by Emtgirl8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Denley, Mike Hanley, David Strickland, Alan Weltz
September 17, 2020

From the moment we arrived, the customer service was outstanding. My wife and I new what we wanted when we went to test drive a 2020 Explorer so that made the process very easy. Nicholas Carter was extr More

by snfar117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Weltz
September 15, 2020

Terrance was my salesman and was great to work with.nicest group no pressure gave me several options on the trucks i was looking. ended up with a great great deal on the Truck I wanted most. More

by Grace B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Denley, Mike Hanley, Terrance Nevins, Alan Weltz, Reece Powell
September 12, 2020

From start to finish this was the BEST car buying experience we have had by far. Mercedes was amazing from the moment I called to inquire about the truck we purchased, she sent us videos and text upd More

by AsiaVH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Alan Weltz, Mercedes Lamb
September 10, 2020

Always enjoy going to Murray Ford. Lance in the service dept is helpful informative and not pushy at all,Josh gets me the parts I need without difficulty. Recently we purchased a used vehicle 2016 explorer More

by RIMURDAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chester, Joshua O'Neal, Alan Weltz, Fred Byrd, Mercedes Lamb
September 02, 2020

An excellent dealership. They work with your needs, what type of vehicle you have in mind. Very knowledgeable about every detail of the vehicle and got me thru on getting the vehicle I wanted. More

by anthony_imperial58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Strickland, Fred Byrd
September 02, 2020

Absolutely the best experience I have ever had in my 50+ years of purchasing a vehicle. There is no pressure or hard sale tactics used at Murray Ford. I recommend this company for anyone in the market for More

by LRM48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan, Alan Weltz, Sam Howard
September 01, 2020

Reece was amazing, I’m so happy with my new car and fortunate with how helpful you guys were! Thank you for working it out with me! More

by chaycesuder60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Weltz, Reece Powell
September 01, 2020

Young salesman was helpful and knowledgeable. Negotiations was professional and respectful. Answered every question I needed answered. Not pushy but eager to help me decide More

by eddiejenkins74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicklaus , Alan Weltz
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