Murray Ford Kingsland

I have been shopping for a Ford expedition for about six months. I was looking for a very particular equipped expedition and wanted a great deal. A few sales people Robert Trude and Francisco are the one months. I was looking for a very particular equipped expedition and wanted a great deal. A few sales people Robert Trude and Francisco are the ones that come to mind have maintained contact with me and did everything to help me. Gave me great advice that helped me in my search at Tim's with other dealers. A manager named Austin treated me as if I was his relative. I've never met these people or bought anything from them. I'm not even local to them. Let me be clear I have dealt with at least 50 dealers during my search and no one has come close to this service. Prices were outstanding too. Unfortunately, I was forced to purchase the expedition from a different dealer who treated me well as well as they had the vehicle I wanted. Despite that I am still writing this review due to the exemplary level of service provided by Murray Ford. I will always contact them for future purchases. Call them. If you are local pay more even though they did beat prices on everyone just didn't have the one the wife wanted that service is forgotten in today's time. More

It was an easy and pleasurable experience. I was satisfied with the deal that was made for my trade. I was satisfied with the deal that was made for my trade. More

Nice clean dealership. Salesman and manager professional and knowledgeable. Would definitely recommend Murray Ford (Kingsland) Salesman and manager professional and knowledgeable. Would definitely recommend Murray Ford (Kingsland) More

Awesome! All the employees were very knowledgeable, patient, adhere to my needs and financial goals, friendly, and very personable. RJ, Balal, and Mike (finan All the employees were very knowledgeable, patient, adhere to my needs and financial goals, friendly, and very personable. RJ, Balal, and Mike (finance) was a pleasure to meet and work with. Admir, was very understanding and a pleasure to talk with over the phone. RJ did a phenomenal job with finding me the perfect vehicle. A very satisfied customer!! More

This is my second vehicle purchased from Murray. I love how they treat you like family or a close friend. I enjoy dealing with the service department. They keep me well informed about my service. I love how they treat you like family or a close friend. I enjoy dealing with the service department. They keep me well informed about my service. More

RJ and Belal were very Accomidating and friendly and happy to work with me. Would recommend to anyone. happy to work with me. Would recommend to anyone. More

We traded in a vehicle and it was the best experience we could've had at a dealership. Richard was very attentive, knowledgeable, and informative. There was no fast talking sales pitch, just straight talk, could've had at a dealership. Richard was very attentive, knowledgeable, and informative. There was no fast talking sales pitch, just straight talk, with details, and all questions were answered without hesitation. Richard also makes a point to call and check-in each month. That's customer service above and beyond expectation! After the sale, when calling for assistance with documents needed to finalize the trade-in details, Walid was also very helpful in explaining the process and providing additional support. We've told family and friends that, when they're thinking of getting a vehicle, this is the place to go. We will be back! More

Murray Ford is trash and its salespeople are liars. Don’t trust them ever. I had researched several vehicles online and was calling around attempting to buy a vehicle. I spoke with Julieana Poor and Don’t trust them ever. I had researched several vehicles online and was calling around attempting to buy a vehicle. I spoke with Julieana Poor and we tried over the course of an hour or so to work out how I could get to the dealership and buy a vehicle. I couldn’t make it that day and so I told her I would try again in a couple of weeks when I could get there, and I left it at that. Shortly thereafter, Julieana texted and said, “My manager said $1,000 deposit we take it offline and off the lot until you can get here and get it!”. I gave my card and $1,000 taken. I then booked flights to get there and hotels to stay at on the date I had given Julieana from the beginning. However, before I could get down there, Julieana is calling and texting me pressuring me to buy the vehicle sight unseen because they have other buyers interested. She sends me numbers that are $6K more than the asking price online. The vehicle was never taken offline as promised. And Julieana and the manager, Belal Shaban refused to take my call. I have called repeatedly asking for Belal and he has refused to take or return my call. I expect better out of a Ford dealership! Of course, they gave me the $1,000 back however they refused to help reimburse the flight or hotel expense I paid based on their promise. They took money to hold a vehicle and then refused to honor that hold. These guys are absolute trash and liars. Don’t trust them as far as you can throw them. They give used car dealers a bad name and that’s saying something. More

I took my car in for service on a leaking sunroof and was told it was repaired and fully tested and no more leak. That's not the upsetting part, my sunroof shade got destroyed and now hangs when I open it. M told it was repaired and fully tested and no more leak. That's not the upsetting part, my sunroof shade got destroyed and now hangs when I open it. My grandkids loves riding with sunroof open but we can't now because it blows in their faces and slaps all over the place. Murray first agreed to fix it until figured out cost and then gave me every excuse from the service tech didn't touch it to' its gonna be over 2000.00 to fix"per so called CEO. This is not right and someone needs to pay for my sunroof More