Murray Chrysler Dodge Jeep RAM

Lied to I went by on the way home from being out of town for 2 weeks. Found a truck and agreed to price and terms. I told Brent the salesman and Mike the fin I went by on the way home from being out of town for 2 weeks. Found a truck and agreed to price and terms. I told Brent the salesman and Mike the finance manager I could probably be able to come back the next day to pick up the truck, as it was my daughters Birthday and I also had to visit with my mom in the hospital 4 hours from their location. I called Brent at 11am and told him I could not make it and that I would be by when they open on Sunday ( the next day). He said he would pull it of the line and have it ready for me to pick up. At 630pm after they are closed, I get a text telling me my truck had been sold. They ran my credit, told me everything was good and they would see me tomorrow. What a joke. I would give this place negative stars if able. Liars across the board. Go somewhere else if you don’t want to be lied to and jerked around. Lauren Childs sent me a message to talk to me about my review and see attached f I would consider changing my review. Unfortunately I will not because what I said is exactly what happened. More

New truck! James was amazing. As soon as we pulled up he was extremely welcoming and very nice. He was knowledgeable about everything we asked him. He helped me James was amazing. As soon as we pulled up he was extremely welcoming and very nice. He was knowledgeable about everything we asked him. He helped me find my dream truck that I wanted. Hunter was also nice and made the signing paper process easy for us. Also the manager was very welcoming too! More

Knowledgeable Staff Found the truck on Autotrader, When I got to the dealer the two vehicle's I ask about where outside. J.D. was excellent he new the trucks and answered Found the truck on Autotrader, When I got to the dealer the two vehicle's I ask about where outside. J.D. was excellent he new the trucks and answered my questions.I got a great deal and would recommend this dealership . More

Great experience I started this purchase online through Autotrader.com and was very specific about the vehicle requirements. Murray was quick to respond and made this I started this purchase online through Autotrader.com and was very specific about the vehicle requirements. Murray was quick to respond and made this was the simplest vehicle purchase I have ever made. Bryan's customer service was excellent and professional. Lots and lots of Rams to choose from at Murray CJD but I did not brouse and did not get pressured to choose a different truck. Price was as stated online and there was no haggle or tap dance. Toma was super nice and efficient completing the sales paperwork and my entire experience was approximately 3½ hours! More

Personal, responsive and fair! Dealership was quick to respond when an inquiry was sent. They were willing to work with my parameters and discuss my desires. Upon arrival I was meet Dealership was quick to respond when an inquiry was sent. They were willing to work with my parameters and discuss my desires. Upon arrival I was meet by those individuals that I had spoken with. The additional team members were pleasant, friendly and willing to listen. My expectations of auto buying were exceeded and I’d highly recommended working with Murray CDJR versus those larger market dealers who rarely respond, listen or care. Special thanks to those members who were apart of my Truck Buying experience. I’ll be back for the next vehicle. More

Excellent Customer Service Wyatt provides excellent customer service for all my inquiries. Although we were not able to reach an agreement, he was honest and straightforward wit Wyatt provides excellent customer service for all my inquiries. Although we were not able to reach an agreement, he was honest and straightforward with all pricing. I appreciated him working his best and spending all the time he did working to get me the deal that I requested. I will definitely recommend him t friends and family in the future More

Satisfied customer Thanks for working your magic, Jason Padgett and the rest of the crew! I absolutely love my Jeep! Great customer service and friendly staff! Would rec Thanks for working your magic, Jason Padgett and the rest of the crew! I absolutely love my Jeep! Great customer service and friendly staff! Would recommend to friends and family. Thanks again guys! More

Lack of promised part replacment after new car sale Sales manager,Mike D., promised to replace stained trim and said parts were ordered , i called/ texted him numerous times to check status,has never ca Sales manager,Mike D., promised to replace stained trim and said parts were ordered , i called/ texted him numerous times to check status,has never called me. No promised sevice after the sale. More

Best car buying experience to date. Great prices, the best inventory. I saved money and got the vehicle I exactly was looking for. Great customer service, the best I've had from a car de Great prices, the best inventory. I saved money and got the vehicle I exactly was looking for. Great customer service, the best I've had from a car dealership so far. More

Easy to do business with. Salesman very knowledgeable. Very easy to deal with. Dealership very clean. No pressure to make a deal. Really helpful with answers to all questions. Salesman very knowledgeable. Very easy to deal with. Dealership very clean. No pressure to make a deal. Really helpful with answers to all questions. Would recommend to a friend. More