Murgado Lincoln of Chicago - Service Center

Wasn’t greeted promptly when i arrived at the service department, a porter observe me and acknowledge someone will be ewirh you shortly, even thought i had an appointment department, a porter observe me and acknowledge someone will be ewirh you shortly, even thought i had an appointment More

Grant is the best, I look forward to seeing him at my service appointments as I know my vehicle and I alike are receiving the best service. service appointments as I know my vehicle and I alike are receiving the best service. More

Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

Jessica was kinda nice but the car was not completely fixed there was a censor left on that they did not turn off that is going to drain the battery. even tho the battery is warentied my car is my work a fixed there was a censor left on that they did not turn off that is going to drain the battery. even tho the battery is warentied my car is my work and i cannot afford this again. This censor was on prior to giving them the car and they should have turned it off as i mentioned it to them. This seems like a money grab as i will have to pay 200 dollars again just to have you look at it. Until this is made right. I will not be recommending this dealership. Even tho the person who helped me, Jessica was somewhat nice…at the end of the day I am there to get my car fixed…and i doubt they are nice enough to lend me 200 dollars to have you look at it again to fix what you left wrong with it. This was a scam and I wish that I looked at another dealership. I will post about this on google but will change my review if made right . Additionally there is now a noise that was not there prior to the car being serviced. They should turn on the car for ppl before having you pay. Which i asked for but if i remember correctly, was told it was an inconvenience. More

Got everything done quick, never have gad any issues with customer service or quality of work. customer service or quality of work. More

Brian white is very very good service man, appreciate for his great job. Glad to surprised my Edge washed as new. Thanks a lot. Ligong his great job. Glad to surprised my Edge washed as new. Thanks a lot. Ligong More

They lie to you about services performed to your car. I would never return to them to have my car fix I would never return to them to have my car fix More

The experience was great. The technician was attentive and friendly. The work was done in a timely manner. The technician was attentive and friendly. The work was done in a timely manner. More

Joshua was very personable and professional. Any questions and or concerns he was efficiently and in a timely manner able to provide me with answers. Any questions and or concerns he was efficiently and in a timely manner able to provide me with answers. More

Usually, the service is good here. I did not like the service this visit. lack of communication about my car and a thorough check of my car was not performed the first time resulting i I did not like the service this visit. lack of communication about my car and a thorough check of my car was not performed the first time resulting in me having to come back and spend extra money More