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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
231 Reviews

231 Reviews of Murgado Lincoln of Chicago - Service Center

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March 06, 2025

Great, fast, and am efficient service. I needed new tires and got them mounted and balanced, along with an assignment without an appointment. I highly recommend! More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad we could get you in quickly and take care of your tire needs. We appreciate your recommendation and look forward to assisting you again!

March 06, 2025

Excellent Customer Service. Great impression offered by everyone to take care of your needs. Impressed with the dedication always provided by Grant, our technical advisor. More

by thekortrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind feedback! We're thrilled to hear that Grant and the team provided excellent service and made a great impression. We truly appreciate your trust in us and look forward to helping you again!

March 06, 2025

Very helpful very friendly. Everyone does everything they can to make your visit a good one. More

by rodwr402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikelle Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

This is fantastic to hear! Thank you for sharing your positive experience! We're thrilled to hear that everyone went above and beyond to make your visit enjoyable. We look forward to serving you again soon!

March 06, 2025

Amazing customer service, he always makes everything so easy and is great at providing call updates! I was worried that the new owners would hire new people and I was about to go to the Lincoln dealer over More

by Mwarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We’re so glad to hear that Grant continues to provide amazing service and that you’re happy with your experience! We truly appreciate your loyalty and look forward to continuing to serve you. Let us know if you need anything in the future!

March 05, 2025

I was glad Murgado was able to look into my car in a timely manner but was disappointed that they were not able to address the issue I came in with (interior windows fogging up quickly in 30 degree weat More

by smgood2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your honest feedback. While we're glad we could inspect your car quickly and replace the tire the same day, we understand your frustration with the situation. Your concerns are important to us, and we’ll work on preventing issues like this in the future. If there's anything more we can do, please let us know.

March 05, 2025

Same day service! I noticed the headlight was out. called for an appointment and got one that afternoon! they have everything it takes to put the new lamp in and get m More

by Maura.k.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great review! We're glad we could get you back on the road quickly and efficiently. It’s wonderful to hear everything went smoothly, especially before a long weekend. We appreciate your support and look forward to helping you again soon!

March 05, 2025

It was my first time going there the service was excellent will be going back More

by PHILIMBE
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're thrilled to hear you had an excellent first visit. We look forward to seeing you again and providing top-notch service!

March 05, 2025

Great service. I was greeted by Levern upon arrival to the service area. He immediately had someone get my truck in for service. He also assisted me with the orderi More

by Jayson.douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tray Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levern
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Levern took great care of you and made your visit smooth. We look forward to seeing you again for your vehicle needs!

March 05, 2025

Quick and easy! Everyone I spoke to was so helpful and made everything super easy to get done. Thanks all! More

by isabelswartzmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're happy to hear your experience was quick and easy. Let us know if we can assist you again!

March 05, 2025

Punctual dependable, A bit pushy with wanting my bank card number over the phone.Thanks. More

by tpuhr0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad you found our service punctual and dependable. We appreciate your input regarding the payment process and will work to ensure a more comfortable experience in the future.

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