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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
303 Reviews

303 Reviews of Murgado Lincoln of Chicago - Service Center

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May 15, 2025

Pleased with my experience, I'm looking forward to a long service relationship with this team. More

by squadbumrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're looking forward to it too, and we hope to serve you again soon!

May 15, 2025

Very nice waiting area Great coffee choices Texts for updates and communication a All right ?? More

by kevman50
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Smith
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you! We're glad you enjoyed the waiting area, the coffee options, and the communication throughout your visit. We appreciate the positive feedback and hope to see you again soon!

May 15, 2025

It took a lil longer than I had hoped for but the woman who assisted me was fantastic. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your patience! We're glad Jessica made a great impression. We appreciate your feedback and hope to make your next visit even smoother.

May 15, 2025

Solid experience. Beautiful facility. Mostly as expected service experience. Very disappointed to be charged new additional 3% at check out without being told at booki More

by lmstern
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the feedback. We're glad the service and facility met expectations, but we apologize for the lack of clarity around the fee. We’ll be reviewing how we communicate charges moving forward.

May 14, 2025

I really appreciate how Nick always makes me feel remembered and welcomed. The work was done in a timely manner and the shuttle was super helpful. More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you! We're glad to hear Nick made you feel remembered and welcomed—that personal touch matters. Happy to know the work was done efficiently and that the shuttle service came in handy. We appreciate your continued trust!

May 13, 2025

Friendly and kind staff, not the fastest service but thorough. Prices are high but you can compare and utilize rewards More

by carlyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
May 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the honest feedback. We're glad you found the staff friendly and thorough. We understand concerns about pricing and encourage using available rewards to get the best value. We appreciate your business and look forward to serving you again.

May 10, 2025

Very professional and efficient. Communicated well and got me in and out very quickly. Highly recommend More

by kyraleigh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Kaleb Ortiz
May 12, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

May 09, 2025

Kaleb is amazing at making you feel like you matter and provides a personal touch to all his interactions. I can't express how nice it is to leave a dealership feeling like I was taken care of to the highe More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
May 12, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic review! We’re thrilled to hear that Kaleb made such a positive impact on your experience. We’ll be sure to share your kind words with him and the rest of the Murgado team. We truly appreciate your business!

May 07, 2025

Time quotes was on point. Time quote was on point and I was able to make it to my destination on time. More

by fro1e
Recommend Dealer
Yes
Employees Worked With
April
May 09, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear everything ran on schedule and you made it to your destination without a hitch. We appreciate your trust and look forward to seeing you again!

May 06, 2025

It’s a very good dealer ship I love it very nice and good yes. More

by sohaibahmed9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We're thrilled to hear you had a great experience. We look forward to helping you again soon!

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