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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
301 Reviews
Call Service Center (779) 368-1793

301 Reviews of Murgado Lincoln of Chicago - Service Center

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February 04, 2025

Hi, wonderful service, above & beyond! Aimmey was helpful, professional, nice! Much appreciated! Thank you again, Monica Gordon More

by mfrancinegordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic feedback! We’re thrilled to hear Aimmey provided such great service and went above and beyond. We’ll be sure to pass along your kind words to them. It’s customers like you that make our job so rewarding. We look forward to serving you again soon!

February 03, 2025

Went in for an oil change and tire rotation. The staff was friendly and the service was fast/great! Will be doing all my oil changes here. More

by Krystal M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

That's great to hear! We’re glad you had a great experience with friendly service and quick turnaround. We look forward to handling all your future oil changes and providing top-notch service every time!

February 03, 2025

The staff has always been very helpful with each purchase I have made. Love my Lincoln's. 2024 Lincoln Nautilus Black Label, 2020 Lincoln Navigator Black Label, 2020 Lincoln Continental Black Label. More

by RRAVELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Villegas
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Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re thrilled to hear that you’ve had such positive interactions with our staff and that you love your Lincoln vehicles. The Nautilus, Navigator, and Continental are fantastic choices, and we’re happy to have been part of your journey. If you ever need anything, we’re here to help!

February 03, 2025

The technician did wonderful job of locating the problem and Grant did a fantastic job of keeping me inform. More

by Grant.Mckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear that the technician did a great job diagnosing the issue and that Grant kept you well-informed throughout the process. We appreciate your feedback and look forward to assisting you again!

February 03, 2025

They remember you, and ask if they is anything I need. I like that. Very pleasant people to come asking for help. More

by nina3705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Kaleb Ortiz
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that our team made you feel remembered and well cared for. It's always our goal to create a pleasant and helpful experience for our customers. We look forward to assisting you again!

February 02, 2025

I went in for an oil change. They changed the oil, rotated the tires, checked the fluids and washed the car in less than an hour. More

by bobchibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Feb 03, 2025 -

Murgado Lincoln of Chicago responded

That's impressive! Thanks for the five-star review. We're glad everything was done well and quickly. We look forward to seeing you again!

February 02, 2025

Courteous, prompt, thorough,. Great service.. very helpful with the available of the shuttle. Made the experience a pleasure. More

by ajhundrieser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My shuttle driver was great, didn't get his name., Kaleb Ortiz
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Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with courteous, prompt, and thorough service. We're glad the shuttle service added to your convenience as well. We appreciate your support and look forward to serving you again!

January 31, 2025

Fast excellent service. Called when car was done. Filled washer fluid and washed the car. Nice! More

by siglitzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had fast and excellent service, with the extra touches like a wash and topped-off washer fluid. We appreciate your business and look forward to serving you again!

January 31, 2025

We continue to use the dealership because of Grant, and the staff that is behind him. We are always aware of the competitive price options we have, and watch that working with a dealership does not cost mo More

by sandravburke
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that Grant and the team continue to provide great service and competitive pricing. We’ll be sure to pass along your cookie suggestion to the team—we definitely don’t want to miss out on the little perks! We appreciate your loyalty and look forward to seeing you again soon.

January 31, 2025

A very nice guy helpful got me together very quick in and out and kept me up dated More

by josealvarez281912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your review! We're glad to hear you had a quick and smooth experience with excellent communication. We appreciate your feedback and look forward to assisting you again!

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