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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
299 Reviews
Call Service Center (779) 368-1793

299 Reviews of Murgado Lincoln of Chicago - Service Center

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February 06, 2025

They fixed the problem that I had with my truck. Runs like a champ Again. More

by adriaanicolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

We’re thrilled to hear your truck is running great again! It’s always our goal to get your vehicle back in top shape, and we’re glad we could take care of the problem. If you need anything else in the future, don’t hesitate to reach out. Thanks for trusting us with your vehicle!

February 06, 2025

Quick service and knowledgeable advisor. My appointment went very smoothly. I do plan to return. More

by rhiannonpav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear your appointment went smoothly and that you had a great experience with our service advisor. We look forward to seeing you again and continuing to provide you with excellent service in the future!

February 06, 2025

Like Fox Ford Lincoln I hope Murgado follows the same path that Fox used . I like working with Nick and Grant . Very professional . More

by bkonwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Proppfor
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your thoughts! We’re glad to hear you’ve had such positive experiences with Nick and Grant. They’ll be happy to know you appreciate their professionalism. We’re committed to continuing the high standards you’ve come to expect and hope to keep earning your trust moving forward.

February 06, 2025

Quicker than expected. Informative on pending recall a a a a a a a a More

by MoWills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 05, 2025

Good work…I’ll come back for my car next service…you got good people in your service department More

by Litopi3pt1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re so glad you’re happy with the work and our service team. We’ll be here for your next visit, and we look forward to continuing to take great care of your car. See you next time!

February 05, 2025

The crew was very courteous. Dealership was clean and scheduling was easy. Spent time reviewing the work done on my vehicle. More

by DGUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that everything from scheduling to the work review went smoothly. We take pride in providing a clean and welcoming environment, and it's great to know you appreciated that. Looking forward to helping you again in the future!

February 05, 2025

Helpful staff. Kept me in the loop with the work on my Bronco Sport. Provided a ride home since it was a couple day fix. Great job. More

by steveconnell33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re so glad to hear our staff kept you informed and provided you with a ride home to make the process more convenient. It’s our goal to offer excellent service, and we’re happy to know we met your expectations. Looking forward to seeing you again for your next service!

February 04, 2025

Hi, wonderful service, above & beyond! Aimmey was helpful, professional, nice! Much appreciated! Thank you again, Monica Gordon More

by mfrancinegordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the fantastic feedback! We’re thrilled to hear Aimmey provided such great service and went above and beyond. We’ll be sure to pass along your kind words to them. It’s customers like you that make our job so rewarding. We look forward to serving you again soon!

February 04, 2025

This is where I go when I need service hands down, I appreciate all the communication, and they get me in and out. More

by Alexis Polanco-Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia Alvarado, Aimmey Garcia
Report | Print
Feb 13, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your loyalty and kind words! We’re so glad to hear that our communication and quick service keep you coming back. It’s our goal to make your experience as smooth and efficient as possible, and we appreciate you trusting us with your vehicle. See you next time!

February 03, 2025

The technician did wonderful job of locating the problem and Grant did a fantastic job of keeping me inform. More

by Grant.Mckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad to hear that the technician did a great job diagnosing the issue and that Grant kept you well-informed throughout the process. We appreciate your feedback and look forward to assisting you again!

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