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Murgado Lincoln of Chicago - Service Center

Chicago, IL

4.2
290 Reviews
Call Service Center (779) 368-1793

290 Reviews of Murgado Lincoln of Chicago - Service Center

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March 14, 2025

Proud to be apart of the family great service and always professional thank you for making it great More

by tremainer7128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with great service!

March 10, 2025

Service was great and my car is in good working condition but they left their half drank coffee cup in my center counsel for me to dispose of. More

by TANNERMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Ortiz
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear your car is in good working condition. We apologize for the coffee cup left behind and appreciate you bringing it to our attention. We’ll make sure to be more careful in the future!

March 10, 2025

The car repair service was great and timely. When I had questions I was able to call in and get those answers. More

by lenabryant7801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re glad to hear that the repair was timely and that you were able to get the answers you needed. We appreciate your trust in our service!

March 10, 2025

Service was fast and efficient. I will get my vehicles service here in the future More

by steelzombies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad to hear the service met your expectations. We look forward to taking care of your vehicles in the future!

March 10, 2025

Excellent service. Transparency and honesty on pricing. Kaleb works with excellence and deep technical knowledge. Strongly recommend. More

by Marco.dicaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy from the gift shop, 5 stars!, Kaleb Ortiz
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re thrilled to hear you had a positive experience with Kaleb. We appreciate your recommendation and look forward to serving you again!

March 08, 2025

To expensive $225 for diagnostic need another diagnostic to find out what wrong with the car , pay for 3 diagnostic, think paying that much is ridiculous More

by aw2may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We understand your frustration with the cost of diagnostics, and we sincerely apologize for any inconvenience this has caused. We aim to provide transparency in all our services, and we appreciate your feedback. Please feel free to reach out to us directly, and we’d be happy to discuss how we can better assist you moving forward.

March 08, 2025

Great Pricing - Short time wait - greeeted professional- was surprised with an unexpected cat wash - which has never happened More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear you had a great experience with fair pricing and a quick visit! The unexpected car wash is a nice touch. Thanks for sharing your feedback!

March 07, 2025

Muy. Buen. Servicio muy. Puntuales y todo. Es. Es exelente gracias por ayudarme a. Resolver More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Lawshea, Philip Mugan, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Nos alegra saber que fuimos puntuales y profesionales y que recibió el servicio que merecía. ¡Esperamos poder atenderlo nuevamente pronto!

March 07, 2025

The wrong part was ordered so the repair took one day longer than expected. Caleb was on top of it with communication. I was made aware right away and it turned out the extra day was not a problem. More

by vpduet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're thrilled to hear you had a positive experience with us. We're glad the pricing, wait time, and the unexpected car wash left a good impression. We look forward to serving you again soon!

March 06, 2025

Great, fast, and am efficient service. I needed new tires and got them mounted and balanced, along with an assignment without an appointment. I highly recommend! More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad we could get you in quickly and take care of your tire needs. We appreciate your recommendation and look forward to assisting you again!

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