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Murgado Lincoln of Chicago

Chicago, IL

4.2
245 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 245 reviews

March 08, 2025

To expensive $225 for diagnostic need another diagnostic to find out what wrong with the car , pay for 3 diagnostic, think paying that much is ridiculous More

by aw2may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We understand your frustration with the cost of diagnostics, and we sincerely apologize for any inconvenience this has caused. We aim to provide transparency in all our services, and we appreciate your feedback. Please feel free to reach out to us directly, and we’d be happy to discuss how we can better assist you moving forward.

March 08, 2025

Great Pricing - Short time wait - greeeted professional- was surprised with an unexpected cat wash - which has never happened More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear you had a great experience with fair pricing and a quick visit! The unexpected car wash is a nice touch. Thanks for sharing your feedback!

March 07, 2025

Muy. Buen. Servicio muy. Puntuales y todo. Es. Es exelente gracias por ayudarme a. Resolver More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Mugan
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Nos alegra saber que fuimos puntuales y profesionales y que recibió el servicio que merecía. ¡Esperamos poder atenderlo nuevamente pronto!

March 07, 2025

The wrong part was ordered so the repair took one day longer than expected. Caleb was on top of it with communication. I was made aware right away and it turned out the extra day was not a problem. More

by vpduet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're thrilled to hear you had a positive experience with us. We're glad the pricing, wait time, and the unexpected car wash left a good impression. We look forward to serving you again soon!

March 06, 2025

Great, fast, and am efficient service. I needed new tires and got them mounted and balanced, along with an assignment without an appointment. I highly recommend! More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad we could get you in quickly and take care of your tire needs. We appreciate your recommendation and look forward to assisting you again!

March 06, 2025

Excellent Customer Service. Great impression offered by everyone to take care of your needs. Impressed with the dedication always provided by Grant, our technical advisor. More

by thekortrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind feedback! We're thrilled to hear that Grant and the team provided excellent service and made a great impression. We truly appreciate your trust in us and look forward to helping you again!

March 06, 2025

Very helpful very friendly. Everyone does everything they can to make your visit a good one. More

by rodwr402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikelle Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

This is fantastic to hear! Thank you for sharing your positive experience! We're thrilled to hear that everyone went above and beyond to make your visit enjoyable. We look forward to serving you again soon!

March 06, 2025

Amazing customer service, he always makes everything so easy and is great at providing call updates! I was worried that the new owners would hire new people and I was about to go to the Lincoln dealer over More

by Mwarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We’re so glad to hear that Grant continues to provide amazing service and that you’re happy with your experience! We truly appreciate your loyalty and look forward to continuing to serve you. Let us know if you need anything in the future!

March 05, 2025

I was glad Murgado was able to look into my car in a timely manner but was disappointed that they were not able to address the issue I came in with (interior windows fogging up quickly in 30 degree weat More

by smgood2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your honest feedback. While we're glad we could inspect your car quickly and replace the tire the same day, we understand your frustration with the situation. Your concerns are important to us, and we’ll work on preventing issues like this in the future. If there's anything more we can do, please let us know.

March 05, 2025

Same day service! I noticed the headlight was out. called for an appointment and got one that afternoon! they have everything it takes to put the new lamp in and get m More

by Maura.k.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great review! We're glad we could get you back on the road quickly and efficiently. It’s wonderful to hear everything went smoothly, especially before a long weekend. We appreciate your support and look forward to helping you again soon!

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