Murgado Lincoln of Chicago

The people at murgado are always very friendly and efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. More

The service department was great especially Vanessa and Julie explain my services that I needed for my vehicle and communication was greats !!!! Julie explain my services that I needed for my vehicle and communication was greats !!!! More

The price jumped by 100% from last year. I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was ma I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was mailed to me from your dealership and was told that they had to check with the manager to see whether they would honor it. Then I was told it wouldn’t have been honored if I clipped it out. Once they said they would honor it, that service person couldn’t find scissors and asked me to rip it out. None of this makes sense. The service was performed and I was happy with it, but it seems like they are playing pricing games with the new ownership. More

Am not happy they never check my fluids like I ask got there 8am -10:40am for a small procedure not happy there 8am -10:40am for a small procedure not happy More

so I received a recall for two items to be recalled. Once I received the paperwork after picking up my car five hours later I noticed only one recall was done so I called the dealer back and spoke with Once I received the paperwork after picking up my car five hours later I noticed only one recall was done so I called the dealer back and spoke with joshua and he said the other recall is done only if you have issues. My thing is. They should explain this to the customer before they pick up the car or when they pick up the car so that we are not left wondering why the other one was not done. I am really not satisfied with the service at that dealership at all this generation just really needs to know how to communicate. Customer service is key and anything that you do, and if you don't have customer service, you may as well have xxxx. More

I had a great experience at Murgado Ford! Ryan and Danny took great care of me - I really appreciate their individual care! I’ll be visiting them for any future vehicle needs! Ryan and Danny took great care of me - I really appreciate their individual care! I’ll be visiting them for any future vehicle needs! More

I was there much too long for an oil change. Otherwise, I was comfortable and it was quiet after cursing grandmothers departed. Otherwise, I was comfortable and it was quiet after cursing grandmothers departed. More

Glad to use Julisa very prompt with service. Different than the previous service folks. Will return for more service on my truck Different than the previous service folks. Will return for more service on my truck More

Jennifer was a big help ! ! Thank yuu so much I look forward to coming back ! Thank yuu so much I look forward to coming back More

Ryan was quick, explained in detail my vehicle's maintainane requirements and needs. Answered my questions throughly. In and out the door in a few minutes. maintainane requirements and needs. Answered my questions throughly. In and out the door in a few minutes. More