Murgado Lincoln of Chicago

We had a great experience buying a car here. Everyone we encountered was extremely helpful and nice. We were privileged to have worked closest with Chappy who is a wealth of knowledge on the Lin Everyone we encountered was extremely helpful and nice. We were privileged to have worked closest with Chappy who is a wealth of knowledge on the Lincoln vehicles. He was also a pleasure to work with, very kind, not pushy and helped steer us into something as an expert he knows we would be happy with. We also encountered many other individuals who work here who helped us in our buying decision too. We appreciated all of the help and patience from everyone who works here as it took us at least 4 visits to make our decision! We know it took us a long time and lots of visits but they welcomed us warmly every time. More

The staff at the dealership truly exceeded my expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. I was specifically in the market for a luxury SUV, which meant I had a number of questions about the various options available, performance features, and financing. Chappy, in particular, took the time to thoroughly address each of my inquiries, providing insightful answers with a warm smile that made the process even more enjoyable. After carefully considering my options, we ultimately decided on the Lincoln Nautilus, and I am absolutely delighted with my decision. The attention to detail and customer care throughout the experience made all the difference. More

Julio in service is top notch. He took care of my truck and I’m 110% satisfied with him and the service team He took care of my truck and I’m 110% satisfied with him and the service team More

FANTASTIC SERVICE / TRUCK IOS RUNNING LIKE "BRAND NEW" WILL CONTINUE TO USE THIS SERVICE DEPARTMENT / ALWAYS ASK FOR APRIL WILL CONTINUE TO USE THIS SERVICE DEPARTMENT / ALWAYS ASK FOR APRIL More

Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. service. Very helpful and great communication. More

Great staff with great communication on what’s wrong - how much it will cost & when we will get our vehicle back. how much it will cost & when we will get our vehicle back. More

I was provided good service in a professional manner. I appreciate the good work performed. I appreciate the good work performed. More

Just in for a regular oil change, taken care of by Aimee. She’s always cheerful and keeps me well-informed. She’s always cheerful and keeps me well-informed. More

Booking service was fast and easy. I liked how my vehicle’s info automatically came up when I entered my phone number. I liked how my vehicle’s info automatically came up when I entered my phone number. More

customer service was great. waiting area very clean. service time was long but had to get approval from GSA waiting area very clean. service time was long but had to get approval from GSA More