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Murgado Lincoln of Chicago
Chicago, IL
370 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 370 reviews
Verified Customer
June 30, 2025
I waited 2. 5 hours for an oil change and they never reset the oil percentage in my ford fusion hybrid so it's still at 40%. 5 hours for an oil change and they never reset the oil percentage in my ford fusion hybrid so it's still at 40%. More
by MadG
Employees Worked With
I can't remember the person who rang up my total up, but he knocked off a $40 oil filter charge, so I appreciate him for that.
June 30, 2025
The staff were pleasant and helpful. They outlined the recommendations from the technicians but were clear on whether those recommendations where just suggestions or more pressing issues They outlined the recommendations from the technicians but were clear on whether those recommendations where just suggestions or more pressing issues. More
by kinz989
Employees Worked With
I’m unsure of the name of the service representative I worked with.
June 30, 2025
Grant is very helpful in service and the timeline is normally pretty accurate and updates are given at least daily normally pretty accurate and updates are given at least daily More
by NEXTFLAM
Employees Worked With
June 26, 2025
The service department was great especially Vanessa and Julie explain my services that I needed for my vehicle and communication was greats !!!! Julie explain my services that I needed for my vehicle and communication was greats !!!! More
by diane.m.rivera65
Employees Worked With
Vanessa and Julie
June 26, 2025
Had to call multiple times for updates on my car. Turns out it had been completed and my service advisor didn’t call because she left in the middle of the day. Turns out it had been completed and my service advisor didn’t call because she left in the middle of the day. More
by airdcatc
Employees Worked With
Jennifer Rosenberg
June 26, 2025
The people at murgado are always very friendly and efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. More
by msjem2
Employees Worked With
June 25, 2025
The price jumped by 100% from last year. I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was ma I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was mailed to me from your dealership and was told that they had to check with the manager to see whether they would honor it. Then I was told it wouldn’t have been honored if I clipped it out. Once they said they would honor it, that service person couldn’t find scissors and asked me to rip it out. None of this makes sense. The service was performed and I was happy with it, but it seems like they are playing pricing games with the new ownership. More
by DG
Employees Worked With
I do not remember her name and it isn’t listed above.
June 24, 2025
Am not happy they never check my fluids like I ask got there 8am -10:40am for a small procedure not happy there 8am -10:40am for a small procedure not happy More
by Lachina8
