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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
337 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 339 reviews

January 13, 2025

Great service. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. More

by LiaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear Ryan provided great service and made a positive impression. We appreciate your feedback and look forward to seeing you again!

January 13, 2025

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

by dan_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!

January 13, 2025

On time picking up the car. Call when getting close and then calls when outside More

by vasquez0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bilal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnesha Johnson
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

January 12, 2025

Staff was very polite and efficient- provided good communication about what need ed to be done. More

by h-jaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear our team was polite, efficient, and communicated well. We appreciate your trust and look forward to serving you again!

January 10, 2025

I was in the business for 30 years. I’ve done everything new car manager used car manager, leasing manager, finance manager, general sales manager, general manager. . There is nothing n More

by dinningproduction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Lawrence
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Grosso, Dan Jocic
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your perspective. We value feedback from those with extensive experience in the industry. It's important to us that our customers feel respected and valued throughout their experience. If there's any specific concern you'd like to discuss, please feel free to reach out directly, and we’ll work to address it promptly.

January 10, 2025

Caleb is awesome. He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! More

by DALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback and kind words about Caleb! We're glad you were pleased with the service. We apologize for the inconvenience with the survey login process and will take your suggestion into consideration for future improvements. We appreciate your input and look forward to serving you again!

January 10, 2025

I took my car in for a routine oil change. The dealer rep was helpful, and kept me updated. More

by stacykar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant in service
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant was helpful and kept you updated during your oil change. We appreciate your business and look forward to your next visit!

January 10, 2025

great service very helpful with my service on my car worth a lot of help More

by sylaj2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lankford
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Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience and that our team was helpful with your car service. We appreciate your trust and look forward to assisting you again!

January 10, 2025

Had an appointment for an oil change and I had to wait for 3 hours. The waiting area and app to keep me updated on the status is nice so it’s at least not an uncomfortable wait. More

by craiglan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback. We apologize for the extended wait time during your visit. We’re glad to hear the waiting area and app made it more comfortable, and we’ll work to improve efficiency going forward. We appreciate your patience and hope to provide a smoother experience next time!

January 10, 2025

The appointment itself went perfectly. My service dealer was great concierge was great. What was not great was the lead up to the appointment. I called several times to get information lik More

by amo11664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Polk
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear your appointment went well and that the service team provided great care. We apologize for the difficulties you had leading up to your appointment and appreciate you bringing it to our attention. We’ll work on improving communication and response times. Your satisfaction is important to us, and we hope to provide a smoother experience next time!

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