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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.3
158 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 158 reviews

February 26, 2025

Prompt and organized service center does a great job of laying out details and keeping in contact. Work’s done well and on schedule. More

by ndpurdy1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, White
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re pleased to hear that our service center kept things organized and communicated well throughout the process. It's always our goal to get the work done on time and to your satisfaction. We appreciate your trust and look forward to serving you again!

February 26, 2025

Friendly and knowledgeable . .. you have a great start on Elston after the Fox dealership name. I will consider a new purchase with you. More

by tmckeon277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with us after the transition from Fox. We’d love the opportunity to assist you with a new purchase when the time is right. Feel free to reach out whenever you’re ready—we’re here to help!

February 26, 2025

Service was prompt and professionsl. Ryan in quick lane did a great job..I was very satisfied More

by seamus426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan,White quick lane
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad that Ryan provided prompt and professional service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 26, 2025

I always have a good experience when I take my vehicle for service I definitely recommend it More

by lizsumay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re thrilled to hear that you always have a positive experience with our service team. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 26, 2025

Got me in right away, was quick to answer my questions and communicated the timeline of my cars progress. More

by george.achhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your review! We’re glad to hear that we were able to get you in quickly, answer your questions, and keep you updated on your car’s progress. We appreciate your trust and are happy to have been able to assist you!

February 26, 2025

Customer service was great and got me in quick. Office employees were great as well. More

by shelbyperitore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 26, 2025

Phil and other staff are great. They offer free coffee, hot chocolate and other drinks. Scheduling is orderly. More

by LincolnAviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your positive review! We're so glad to hear that Phil and the team made your experience great. We’re also happy you enjoyed the drinks and appreciated the organized scheduling. We look forward to serving you again soon!

February 23, 2025

I bought my viehical 7 months ago and It’s been in the shop four times and it’s still not running properly it’s a 2024 Ford escape. They claim that there waiting for a software update. Meanwhile my check More

by bcrossley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Chitava
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Horan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Murgado Lincoln of Chicago responded

We’re really sorry to hear about the ongoing issues with your 2024 Ford Escape. This is certainly not the experience we aim to provide, and we understand how frustrating it must be. Please reach out directly, and we’ll work with our service team to address the issue as quickly as possible and keep you updated on the progress. Your satisfaction is very important to us. Send a message to: charles.grosso@murgadofordlincoln.com.

Feb 26, 2025 -

bcrossley78 responded

This message is for Luis Cruz. I’m waiting to hear back from you about the loaner car that you promised. I often wondered when my car will be repaired or called for the software upgrade. The check engine light stays on the dash board further damaging my vehicle which is only 7 months old. Mr Cruz I have been very disappointed with this whole situation.

February 23, 2025

Very friendly staff! A reasonable amount of time to get the car repaired! These guys will see my business more often More

by ldchaffee
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear you had a positive experience with our team. We look forward to helping you again in the future!

February 23, 2025

Ryan was very helpful and detailed. Went though all the information with me during drop off and pick up. More

by mchowe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 24, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Ryan provided helpful and detailed service during both drop-off and pick-up. We appreciate you taking the time to share your experience!

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