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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.2
215 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 215 reviews

March 23, 2025

The people tag I worked with were very professional and answered all of my questions. I may not remember all the people that I worked with but I had no complaints. I’m including the people that sold me t More

by pmatthews2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that our team provided professional service and answered all your questions. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle!

March 23, 2025

Had to come me in 3 times for one service. Grant was great. Not his fault More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your patience and we're glad Grant provided great support, but we recognize the process should have been more efficient. If there's anything we can do to assist further, please email our GM: charles.grosso@murgadofordlincoln.com. Thank you.

March 23, 2025

I would recommend this dealership to anyone looking to purchase or maintain their Ford vehicle. More

by vallevalentina
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Casadiego
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great buying experience!

March 22, 2025

I like this dealer. But service is long for my car. I will see how is my car gonna be More

by Khrystyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your patience and for choosing us! We appreciate your trust and hope your car meets your expectations. If you have any concerns, feel free to reach out.

March 22, 2025

Frustrating. Because one of the issues that i took my truck to the shop didn't get resolve More

by jaimemil
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We understand how frustrating it is when an issue isn’t resolved. Please reach out so we can address this properly and make it right. Your satisfaction is important to us. Please email our GM: charles.grosso@murgadofordlincoln.com

March 22, 2025

I would recommend this dealership to anyone looking to purchase or maintain their Ford vehicle. More

by Anthony Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 22, 2025

Efficient service and ability to schedule same day plus friendly. The waiting room space with coffee is a plus! More

by chrisbrassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 22, 2025

So helpful and empathetic. I appreciate the follow thru and the quick , complete work. Already a big improvement on where the previous owners were heading before. More

by atmmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a positive experience and noticed the improvements. We appreciate your support and look forward to assisting you again.

March 22, 2025

I had a great experience! The staff was polite and got me in and out in a timely manner. More

by keenamccoy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 19, 2025

After several months of looking for the perfect vehicle. .after 2 weeks of finding the Lincoln Corsair..9 hrs work day..2 hrs drive 1 way..and 4 hrs at the dealership..Magic Happened ❤️..lol..Steven..Assad a More

by BLUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Murgado Lincoln of Chicago responded

Wow—what a journey to finding the perfect vehicle! We're so glad Steven, Assad, Avery, and our prep team made the experience worth it. Your recommendation means the world to us, and we truly appreciate your kind words. Wishing you many happy miles in your new Lincoln Corsair—thank you for choosing us!

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