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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
401 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 401 reviews

March 03, 2025

They lie to you about services performed to your car. I would never return to them to have my car fix More

by mv983s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager , Jessica Hernandez
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

I'm sorry to hear about your negative experience. We take concerns like yours seriously and would appreciate the opportunity to address it. Please feel free to reach out directly so we can better understand what happened and work toward a resolution. Your feedback is important to us.

March 03, 2025

Brian white is very very good service man, appreciate for his great job. Glad to surprised my Edge washed as new. Thanks a lot. Ligong More

by Ligong.pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian white
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're thrilled to hear that Brian White provided excellent service, and we're glad you were pleasantly surprised with the car wash as well. We'll be sure to pass along your appreciation to him!

March 03, 2025

Seems unorganized. Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w More

by RForeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Avery Lawrence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bilal
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We're sorry to hear about the issues you experienced during your car-buying process. We understand that transparency and efficiency are important, and we appreciate your patience. We’ll work on improving our processes to ensure a smoother experience moving forward. We’re glad you're happy with your car, though, and hope you enjoy it!

March 02, 2025

Joshua was very personable and professional. Any questions and or concerns he was efficiently and in a timely manner able to provide me with answers. More

by adpbutterfly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're happy to hear that Joshua provided personable and professional service while addressing your questions and concerns efficiently. We appreciate your support and look forward to assisting you again!

March 01, 2025

Usually, the service is good here. I did not like the service this visit. lack of communication about my car and a thorough check of my car was not performed the first time resulting i More

by svmtucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your feedback and apologize for the lack of communication and the inconvenience of a return visit. Your experience is important to us, and we will work to improve our thoroughness and transparency. Please reach out if we can assist further.

March 01, 2025

all the experience buying the card was great, Ethan Horan and Assad Hamzeh were very helpful explaining everything through the process of buying my new card. give than 5 out of 5. Very good job. More

by dbonillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Horan
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your review! We're glad Ethan and Assad made your car-buying experience great by guiding you through the process. Enjoy your new car, and we appreciate your support!

February 28, 2025

Wonderful staff and clean space. Highly recommended customer service staff as well. Thanks Everyone involved More

by robert.rookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vihnanek
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll be sure to pass along your compliments to everyone involved. We look forward to serving you again soon!

February 28, 2025

Great service every time Hello how are you can I say hello to finish this More

by odilaisabella4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great service experience!

February 28, 2025

While taking my vehicle in for a recall an evaluation was done to see if the windshield wiper motor needed to be replaced. It didn't. After leaving the dealership it began to rain and upon turning on the wi More

by heller.js
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience. We're glad we were able to get your windshield wipers working properly the next day, but we apologize for the inconvenience it caused. We’ll make sure to look into this further to prevent similar issues in the future. We appreciate your understanding and look forward to serving you again!

February 28, 2025

Was quick and friendly and Aimee was very nice . Courtesy car was y available though More

by gkhalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear that your experience was quick and friendly, and that Aimee took great care of you. We’ll make sure to improve the availability of courtesy cars moving forward. We look forward to serving you again!

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