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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
370 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

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Showing 370 reviews

March 16, 2025

I took my car in to have the battery checked. They didn’t check the battery and the battery died the day I picked the car up. More

by bradleycdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Divis Hightower
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimbo Weir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Grosso, Luis Cruz
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We appreciate your feedback and understand your frustration. If you'd like, we can schedule a follow-up to make things right. Let us know how we can assist you.

March 14, 2025

I really I ove this place and the employee they are so friendly thanks for the good service More

by rarroyo1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
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Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you so much for your kind words! We're thrilled to hear that you love our team and had a great experience. We look forward to serving you again!

March 14, 2025

Attempted to over charge us for brake pads, a battery, and a coolant leak. Got lower quotes at two other places. Terrible communication. Did not call or contact after car had been assessed. We had to reac More

by cmrose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and appreciate your feedback. Clear communication and fair pricing are important to us, and we regret that we didn’t meet your expectations. If you’d like to discuss this further, please email our GM: charles.grosso@murgadofordlincoln.com. Thank you.

March 14, 2025

Proud to be apart of the family great service and always professional thank you for making it great More

by tremainer7128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez, April Lawshea, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
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Mar 26, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with great service!

March 10, 2025

Service was fast and efficient. I will get my vehicles service here in the future More

by steelzombies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad to hear the service met your expectations. We look forward to taking care of your vehicles in the future!

March 10, 2025

Excellent service. Transparency and honesty on pricing. Kaleb works with excellence and deep technical knowledge. Strongly recommend. More

by Marco.dicaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy from the gift shop, 5 stars!, Kaleb Ortiz
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Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the kind words! We’re thrilled to hear you had a positive experience with Kaleb. We appreciate your recommendation and look forward to serving you again!

March 10, 2025

Service was great and my car is in good working condition but they left their half drank coffee cup in my center counsel for me to dispose of. More

by TANNERMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Ortiz
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear your car is in good working condition. We apologize for the coffee cup left behind and appreciate you bringing it to our attention. We’ll make sure to be more careful in the future!

March 10, 2025

The car repair service was great and timely. When I had questions I was able to call in and get those answers. More

by lenabryant7801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
Report | Print
Mar 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We’re glad to hear that the repair was timely and that you were able to get the answers you needed. We appreciate your trust in our service!

March 08, 2025

Great Pricing - Short time wait - greeeted professional- was surprised with an unexpected cat wash - which has never happened More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
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Mar 10, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear you had a great experience with fair pricing and a quick visit! The unexpected car wash is a nice touch. Thanks for sharing your feedback!

March 08, 2025

To expensive $225 for diagnostic need another diagnostic to find out what wrong with the car , pay for 3 diagnostic, think paying that much is ridiculous More

by aw2may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Murgado Lincoln of Chicago responded

We understand your frustration with the cost of diagnostics, and we sincerely apologize for any inconvenience this has caused. We aim to provide transparency in all our services, and we appreciate your feedback. Please feel free to reach out to us directly, and we’d be happy to discuss how we can better assist you moving forward.

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