Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
51 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

Filter Reviews By Type

Showing 51 reviews

January 13, 2025

Quick responsive professional service quality work no returns and service debt keep us up to date if I did have a complaint the gal that greeted us in service seemed to be annoyed because she had to put More

by tonyriccardi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad to hear you had a quick and professional experience with quality work. We apologize for the interaction with our service team and appreciate you bringing it to our attention. We'll ensure that all customers feel valued and well-assisted in the future.

January 13, 2025

Appreciate the dealer ship washing my car after service and the price for service was more than reasonable! More

by Therickyrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Ryan by the service department
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you were happy with both the car wash and the service pricing. We appreciate your business and look forward to serving you again!

January 13, 2025

On time picking up the car. Call when getting close and then calls when outside More

by vasquez0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnesha Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

January 13, 2025

Great service. Ryan was great and he is a great addition to the service team. He said he new but he was very knowledgeable. More

by LiaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear Ryan provided great service and made a positive impression. We appreciate your feedback and look forward to seeing you again!

January 12, 2025

Staff was very polite and efficient- provided good communication about what need ed to be done. More

by h-jaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear our team was polite, efficient, and communicated well. We appreciate your trust and look forward to serving you again!

January 10, 2025

Caleb is awesome. He serviced my car quickly and even explained things about reward points that I didn’t know. I am pleased with the service but NOT with this survey! More

by DALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback and kind words about Caleb! We're glad you were pleased with the service. We apologize for the inconvenience with the survey login process and will take your suggestion into consideration for future improvements. We appreciate your input and look forward to serving you again!

January 10, 2025

I took my car in for a routine oil change. The dealer rep was helpful, and kept me updated. More

by stacykar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant in service
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant was helpful and kept you updated during your oil change. We appreciate your business and look forward to your next visit!

January 10, 2025

Not only did it take 3 hours for an oil change/tire rotation, they also lied to me several times. They told me they were “pulling my car around now” when I could see it in the shop with no tires. They More

by hannahelizmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

We’re truly sorry for the frustration and confusion you experienced. This is not the level of service we strive for, and we take your concerns seriously. Please reach out to us directly so we can address this situation and work toward a resolution. Your satisfaction is important to us.

January 10, 2025

Asked for paper work history after check engine lights repaired he said no we cleaned history More

by KISICERNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Jocic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

We apologize for the confusion regarding your vehicle's history. It’s important to us that we provide accurate and transparent information. Please reach out directly so we can address this issue and provide the necessary paperwork. Your satisfaction is our priority.We apologize for the confusion regarding your vehicle's history. It’s important to us that we provide accurate and transparent information. Please reach out directly so we can address this issue and provide the necessary paperwork. Your satisfaction is our priority.

January 10, 2025

great service very helpful with my service on my car worth a lot of help More

by sylaj2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lankford
Report | Print
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience and that our team was helpful with your car service. We appreciate your trust and look forward to assisting you again!

1
2
3
...
6