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Murgado Lincoln of Chicago
Chicago, IL
401 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 401 reviews
Verified Customer
April 07, 2025
Efficient and kind. They got us in right away and we appreciate it. Thank you. They got us in right away and we appreciate it. Thank you. More
by anmoroney
Employees Worked With
Other Employees :
Jessica Hernandez, April Lawshea, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
April 07, 2025
Charles made my experience great. Ryan did a great job providing me with accessories. Julio went beyond my expectations. I would recommend Murgado ford to my family and friends. Ryan did a great job providing me with accessories. Julio went beyond my expectations. I would recommend Murgado ford to my family and friends. More
by Adam
April 07, 2025
The facility was very clean and Grant was very professional and courteous and concerned about the issues with my car how ever I need some assistance about the recall on my vehicle.. professional and courteous and concerned about the issues with my car how ever I need some assistance about the recall on my vehicle.. More
by cg312ceg
Employees Worked With
April 07, 2025
Ryan was very helpful and courteous. Simple oil change, he fixed an issue with my license plate and pointed out a few other minor issues. Simple oil change, he fixed an issue with my license plate and pointed out a few other minor issues. More
by blindstrom
Employees Worked With
April 07, 2025
Julio and Frank took great care of me. I had been having issues that made me consider leaving the Ford family and the work they did kept me in it. Thank you to them both! I had been having issues that made me consider leaving the Ford family and the work they did kept me in it. Thank you to them both! More
by jordandiehlmann
April 07, 2025
Good service. Their telephone system is awful. Nobody ever picks up. Also, trying to get in touch with service is hard. How am I supposed to know the last name of Their telephone system is awful. Nobody ever picks up. Also, trying to get in touch with service is hard. How am I supposed to know the last name of someone at service? If I press “3”, the call should be directly sent to anyone in service. A service advisor-not asking me for someone’s last name is service More
by Alex
Employees Worked With
April 07, 2025
Quick lane service was great and it took less than 1 hour to get service done to get service done More
by Mmiran23
April 07, 2025
Service rep was great. They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed They need to improve on communication. They had to keep my car 1 extra day waiting for a part. My service rep was Out sick that next day. They fixed my car and no one notified me it was finished. I tried calling Friday and Saturday to ask if it was done. No answer. Voicemail for all departments were full. I texted messages. No answer. Finally on Monday I got through. My rep told me he had been out sick and thought I had picked up the car Friday. Very frustrated I had to give up weekend plans due to no car. Like I said good rep, good service very poor communications and team follow through. More
by Kathyswick
Employees Worked With
Kaleb Ortiz
