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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
337 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will ...
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2501 N Elston Ave

Chicago, IL

60647

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Showing 337 reviews

April 24, 2025

Excellent customer service! Excellent staff! Service on vehicle was done in a timely fashion Highly recommended. More

by Homer Nikezic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bimo kraja
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May 01, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review, Homer! We're glad we could provide you with a great experience!

April 22, 2025

I love I was able to text to make the appointment, and they took me right away. They kept me updated on services. More

by yadira.cintron
Recommend Dealer
Yes
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Apr 22, 2025 -

Murgado Lincoln of Chicago responded

Glad to hear the text scheduling worked well and you were taken care of promptly! We appreciate the feedback and look forward to helping you again.

April 22, 2025

Very pleasant. I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! More

by ladiet19
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Divis Hightower
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Apr 22, 2025 -

Murgado Lincoln of Chicago responded

We're happy to hear your experience was pleasant and that you appreciated the open communication and efficient service! Thank you for sharing your kind words.

April 22, 2025

Excellent service. Clean and quick. I was told when I scheduled that my oil change would be covered because I fust bought in July. When I arrived I was quoted $89.99. W More

by slom99
Recommend Dealer
Yes
Employees Worked With
April
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Apr 22, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience, and we're glad to hear the service was excellent and quick. We understand your frustration regarding the discrepancy with your rewards points. We appreciate your feedback and will pass it along to improve clarity on rewards usage moving forward.

April 19, 2025

Very easy to deal with and process ok ok ok ok ok ok ok ok ok More

by Bmacnamra33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
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Apr 22, 2025 -

Murgado Lincoln of Chicago responded

Thanks very much for the kind words. We look forward to serving you again!

April 19, 2025

Buena atencion muy amables buen servicio tiempo de espera no fue mucho el auto quedo bien More

by Oscarbcevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez, Aimmey Garcia
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Apr 22, 2025 -

Murgado Lincoln of Chicago responded

¡Gracias por tu comentario! Nos alegra saber que tu experiencia fue positiva, con buena atención y servicio. ¡Esperamos verte pronto!

April 14, 2025

When my car is in needed service, I m confident that there is only one place that the care needed is delivered. Thank you Murgado. More

by abelmi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your trust in Murgado! We're honored to be your go-to for service. We’re always here to make sure your car gets the care it needs. See you next time!

April 13, 2025

Efficient and communicative - amazing help with my car and helping me understand what was going on More

by kimmyh15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez, April Lawshea, Aimmey Garcia, Kaleb Ortiz, Michael Hedrick
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Apr 14, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the kind words! We’re glad our team kept things efficient and clear—happy to help anytime!

April 13, 2025

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by mike@thethomasteamonline.com
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez, Jessica Hernandez
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Apr 14, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 12, 2025

The prices for service are wildly inflated. Their rates for labor are not competitive with any other service provider in Chicago. Don’t go here unless you’re under warranty with the dealership. More

by Powellrileyd
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Mckay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience. We’ve passed your feedback along to management for review.

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