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Murgado Lincoln of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.1
370 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 370 reviews

July 19, 2025

Their service department was horrible under Fox management and has not changed a bit under Murgado. A total xxxxshow! More

by jeff@contax.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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July 19, 2025

Recall was completed and I had no trouble retrieving car and understanding future needs for next visit More

by no24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2025

I went in for a routine oil change and was advised about other vehicle related issues that needed to be addressed. More

by Devonpriest153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unlisted Female, Latinx Point of Contact
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July 18, 2025

I had to call multiple times to get a status of my repair. I had to continually negotiate for inspection of ac issues that the service center missed on multiple inspections. More

by louiscabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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July 17, 2025

It was very clean, quick service and they let me know what was wrong with my car very quickly. Over all great place to get your car checked out! More

by hidalgoromero17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2025

Service was great. Service representative kept me informed and explained everything that was needed. Service was great. Service representative kept me informed and expl More

by Gkinlaw
Recommend Dealer
Yes
Employees Worked With
Jose
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July 17, 2025

Jennifer was great to work with all was good except getting an email with over $800 of recommended repairs which did not need to be done. For example, a front-end alignment which I just had done when I More

by geoffreykemp
Recommend Dealer
Yes
Employees Worked With
Jennifer
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July 16, 2025

They provide detailed analysis of different aspects of your vehicle's health. Appreciate the ability to drive up for service without having to schedule ahead of time. More

by Chicorico70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We’re glad you appreciate the detailed vehicle analysis and the convenience of drive-up service. We look forward to serving you again.

July 14, 2025

Recommendations changed from January to July. Pushed $1500 worth of work just due to time I have owned the car and felt that I was not being listened to as a woman More

by abraham.becky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Jul 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience. We’re sorry you felt unheard and uncomfortable with the service recommendations. We take your feedback seriously and will work to improve how we communicate with all our customers.

July 14, 2025

The problem is not fixed they are incompetent I still have the same issue with the car More

by Kcondon1621
Recommend Dealer
No
Employees Worked With
Jennifer
Report | Print
Jul 16, 2025 -

Murgado Lincoln of Chicago responded

We’re very sorry to hear your issue wasn’t resolved. Please contact our service manager at damian.ogrady@MurgadoFordLincoln.com so we can work this to your satisfaction.

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