Murgado Lincoln of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 51 reviews
Aimmey was very helpful and thorough. She helped me understand what was needed to do and did her best to the car serviced asap. She helped me understand what was needed to do and did her best to the car serviced asap. More
Kaleb was fantastic! The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken tw The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken two days I had to leave it for close to a week with no loaner car. When the mechanic told Kaleb he would finish the job on a Friday and I could pick it up Saturday. The mechanic didn’t do the work and I had to wait till the following Monday evening. More
I have had an issue with my MKC and Grant has done a great job trying to get to the bottom of it and keep clear communication with me through the process. great job trying to get to the bottom of it and keep clear communication with me through the process. More
Everyone was very helpful and I got my service done in an hour. The facility was very clean. hour. The facility was very clean. More
I felt like there was no effort to check what was wrong with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should just accept instead of expecting a resolution. The fact that I paid extra for coverage/warranty so these type of issues would be resolved is frustrating. I’m disappointed with service this time around. More
I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More