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Murgado Lincoln of Chicago
Chicago, IL
337 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 337 reviews
Verified Customer
June 26, 2025
The service department was great especially Vanessa and Julie explain my services that I needed for my vehicle and communication was greats !!!! Julie explain my services that I needed for my vehicle and communication was greats !!!! More
by diane.m.rivera65
Employees Worked With
Vanessa and Julie
June 26, 2025
The people at murgado are always very friendly and efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. efficient. They make sure that I am informed of the process from the very start when they pick my car up to dropping it off. More
by msjem2
Employees Worked With
June 26, 2025
Had to call multiple times for updates on my car. Turns out it had been completed and my service advisor didn’t call because she left in the middle of the day. Turns out it had been completed and my service advisor didn’t call because she left in the middle of the day. More
by airdcatc
Employees Worked With
Jennifer Rosenberg
June 25, 2025
The price jumped by 100% from last year. I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was ma I have receipts to show this.. I was also told I would get a car wash and didn’t because the car wash was closed. I brought in a coupon that was mailed to me from your dealership and was told that they had to check with the manager to see whether they would honor it. Then I was told it wouldn’t have been honored if I clipped it out. Once they said they would honor it, that service person couldn’t find scissors and asked me to rip it out. None of this makes sense. The service was performed and I was happy with it, but it seems like they are playing pricing games with the new ownership. More
by DG
Employees Worked With
I do not remember her name and it isn’t listed above.
June 24, 2025
Am not happy they never check my fluids like I ask got there 8am -10:40am for a small procedure not happy there 8am -10:40am for a small procedure not happy More
by Lachina8
June 24, 2025
so I received a recall for two items to be recalled. Once I received the paperwork after picking up my car five hours later I noticed only one recall was done so I called the dealer back and spoke with Once I received the paperwork after picking up my car five hours later I noticed only one recall was done so I called the dealer back and spoke with joshua and he said the other recall is done only if you have issues. My thing is. They should explain this to the customer before they pick up the car or when they pick up the car so that we are not left wondering why the other one was not done. I am really not satisfied with the service at that dealership at all this generation just really needs to know how to communicate. Customer service is key and anything that you do, and if you don't have customer service, you may as well have xxxx. More
by Vanurse86
Employees Worked With
June 23, 2025
I was there much too long for an oil change. Otherwise, I was comfortable and it was quiet after cursing grandmothers departed. Otherwise, I was comfortable and it was quiet after cursing grandmothers departed. More
by Ms. Busybee
Employees Worked With
June 23, 2025
Jennifer was a big help ! ! Thank yuu so much I look forward to coming back ! Thank yuu so much I look forward to coming back More
by amiurz
