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Murgado Lincoln of Chicago

Chicago, IL

4.1
51 Reviews
Murgado Lincoln of Chicago in Chicago, IL, is proud to be an automotive leader in our area. Since opening our doors, Murgado Lincoln of Chicago has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Murgado Lincoln of Chicago will get you into the car or truck you choose with professionalism and attention to your needs.
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2501 N Elston Ave

Chicago, IL

60647

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Showing 51 reviews

January 17, 2025

Aimmey was very helpful and thorough. She helped me understand what was needed to do and did her best to the car serviced asap. More

by sean@phenomenalfitness.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Kaleb was fantastic! The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken tw More

by sandler.dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Ryan the person who helped me was exceptional. Answered all my questions. What he couldn’t answer he found someone who could. More

by lynn.losacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
January 16, 2025

I have had an issue with my MKC and Grant has done a great job trying to get to the bottom of it and keep clear communication with me through the process. More

by Bob
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad Grant has been thorough and kept clear communication while addressing the issue with your MKC. We appreciate your patience and look forward to resolving it fully!

January 16, 2025

Everyone was very helpful and I got my service done in an hour. The facility was very clean. More

by adi_j26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with fast service. Thank you also for noticing our clean facility!

January 16, 2025

Davis Hightower was extremely helpful friendly. As his customer I was his number one priority. He was very knowledgeable. More

by Gayle.nerovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Hightower.
Jan 17, 2025 -

Murgado Lincoln of Chicago responded

Thanks for the great review! We're glad Davis made you his #1 priority. We look forward to serving you again!

January 16, 2025

I felt like there was no effort to check what was wrong with my vehicle. The technicians statement that my loose seat is a “regular expected noise” seems unacceptable. It makes it sound as if I just should More

by temiqueljenibe
Recommend Dealer
No
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience and understand your frustration. You deserve thorough service and clear solutions, especially with warranty coverage. Please reach out directly so we can address this issue and work toward a proper resolution. Your satisfaction is important to us.

January 13, 2025

Scheduling my vehicle for recall service was easy. They were helpful and communicated well throughout the process. More

by dkmurray0421
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad the recall service process was smooth and that our team communicated well. We appreciate your trust and look forward to assisting you again!

January 13, 2025

I was greeted by the service clerk and work soon began. The work was done quickly and I got a complimentary wash and was on my way. Very professional and clean service area More

by dan_davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad you had a quick and professional experience, and that you enjoyed the complimentary wash. We appreciate your business and look forward to your next visit!

January 13, 2025

Great Service. I was kept in the loop at all times. Staff was friendly and answered all my questions. More

by Sbirtch21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan White
Jan 16, 2025 -

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad our team kept you informed and provided friendly, helpful service. We appreciate your feedback and look forward to serving you again!

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