Murgado Ford of Chicago - Service Center

The service was fast. The service rep was respectful. When making the appointment the flexibility was impressive. I brought the vehicle for my fist tune-up. The tech was honest. He informed me it was free When making the appointment the flexibility was impressive. I brought the vehicle for my fist tune-up. The tech was honest. He informed me it was free for being my first oil change because I purchased my vehicle. I did not know this. The sales rep did not mention this at the time of purchase. More

Oil Change Carlos was fantastic! I came in on Monday (totally forgot it was President’s day so service was packed)! They had said a few hours for a oil change. I Carlos was fantastic! I came in on Monday (totally forgot it was President’s day so service was packed)! They had said a few hours for a oil change. I went to the desk to schedule an appt later in the week... Carlos apologized for the inconvenience and said come back later in the week and I should be able to be out in an hour. I came back on Saturday before work... I saw him and he said he would help like he promised. I was in and out in 40min! Great customer service with a smile from Carlos! Thank you! More

Service Good information On my 2008 town car it was over heating they did a full diagnostic check on it to show me the attention it need and that’s good Good information On my 2008 town car it was over heating they did a full diagnostic check on it to show me the attention it need and that’s good More