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Murgado Ford of Chicago - Service Center

Chicago, IL

4.5
900 Reviews

900 Reviews of Murgado Ford of Chicago - Service Center

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August 16, 2019

Great Service Fast and great service. Love them at Fox Lincoln ford. I always recommend them because they go beyond to make sure you r taking care of. Only the Be More

by CaptKon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Aug 21, 2019 -

Murgado Ford of Chicago responded

Thank you for putting your trust in Fox Ford Lincoln! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 16, 2019

Service was Wonderful Anibal Arroyo was amazing! He was clear and concise in explaining to me the issues with the car. I was in and out in a timely manner. I could not of More

by Car711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo was my advisor and Louis greeted me when I entered the service center.
Aug 21, 2019 -

Murgado Ford of Chicago responded

Thank you for this great review! Anibal is truly an exceptional employee and we appreciate him for giving you a great experience. We look forward to seeing you again in the future. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 15, 2019

My service visit was a very satisfying experience! The service was efficient and professional just as Cesar said it would be. He greeted me and arranged for the work to be done in the time he said it More

by tommyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 15, 2019 -

Murgado Ford of Chicago responded

Tommy, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Fox Ford Lincoln. and we look forward to your continued business! Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 14, 2019

It was Excellent Mr. Bass, was very pleasant on the phone when I made the appointment also when I got there he can out and Explained everything on the auto status repo More

by Boopskl300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Aug 15, 2019 -

Murgado Ford of Chicago responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 12, 2019

Quick service I’ve been going to Fox Ford for the last 3 years and I have to say I wouldn’t want to go anywhere else. They have a great team and great service. I wa More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal, Christopher
Aug 12, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review, Marcus! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 10, 2019

Great price and service on purchase of 4 tires After checking on the price of 4 new tires, Fox Ford gave the best price when compared to other tire dealers including Costco. Anibal Arroyo was effi More

by oldexplorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Aug 12, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 09, 2019

Excellent Service Center It used to be that the *last* place you wanted to take your car for service was the dealership for a variety of reasons. That situation has completel More

by FordFan#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 12, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 09, 2019

Battery change. The battery was defective and they replaced it at no charge, since it was still under warranty. The whole process took only an hour or so. I watched More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Aug 12, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 02, 2019

the whole staff is terrific the staff goes above and beyond to make you feel special and their service is top notch. I'm pleased with all their service so far More

by maribel selva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo, and the technicians that worked on my vehicle
Aug 02, 2019 -

Murgado Ford of Chicago responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Maribel! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

August 01, 2019

Routine oil change and tire rotation Thank you for the great service and friendly and helpful staff. It is always a pleasure to work with Fox Lincoln I LOVE LOVE LOVE my MKCobb!!! More

by mgdriver8@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos
Aug 01, 2019 -

Murgado Ford of Chicago responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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