Murgado Ford of Chicago - Service Center

Lions & Tigers & Dead Batteries, Oh My! Saturday I drove from the city to Mt. Prospect only to have my 5 year old battery die out there. Got a jump, called Fox Ford in a panic as I need the Saturday I drove from the city to Mt. Prospect only to have my 5 year old battery die out there. Got a jump, called Fox Ford in a panic as I need the car for a road trip Tuesday. They told me to come straight there, and proceeded to pop a new battery in for me. Trip saved!! Thanks for getting it done so quickly! More

service I was impressed of how fast and courteous and professional they took care of me ,advisor johnny is very professional and took very good care of my nee I was impressed of how fast and courteous and professional they took care of me ,advisor johnny is very professional and took very good care of my needs ,kept me well updated More

Service Employee Johnny at the dealership was very helpful with the whole process of fixing my truck very accommodating Thank you for all your help John Employee Johnny at the dealership was very helpful with the whole process of fixing my truck very accommodating Thank you for all your help Johnny More

Timely Service I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day I was impressed by the amount of time required for the recall work on my vehicle. I waited less than 2 hours for a job that could've taken a half-day. More

Tire Repair There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem f There was a caution light for low tire pressure. They inspected the tires and repaired the tire that was causing the issue. They fixed the problem for me and gave me peace of mind. More

Quick I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. I came in for a battery and a oil change I was satisfied of the great service. These guys are really great I love the quick service they provide. More

Very through, efficient and everything done as I needed Simply excellent! Timing was far less than I anticipated. They took care of everything very efficiently. Offered me water and car was presented bac Simply excellent! Timing was far less than I anticipated. They took care of everything very efficiently. Offered me water and car was presented back to me very clean More

warranty work done quickly Work done as promised. Good communication and friendly staff. Setting up the appointment and changing the dates was easy. The shuttle service was vary Work done as promised. Good communication and friendly staff. Setting up the appointment and changing the dates was easy. The shuttle service was vary convenient. More

simple and fast! Everyone was professional. They got the work done quickly and well. Everyone communicated seamlessly through text and phone which made it easy to main Everyone was professional. They got the work done quickly and well. Everyone communicated seamlessly through text and phone which made it easy to maintain my schedule. More

Life saver! I pulled in without an appointment first thing in the morning. My keys were malfunctioning and my car was randomly honking, locking and unlocking. D I pulled in without an appointment first thing in the morning. My keys were malfunctioning and my car was randomly honking, locking and unlocking. Despite not having an appointment, my service associate, Johnny, was able to get my car checked out quickly and had me out in a few hours. This was a lifesaver for a busy mother of two who needed her car. Thanks for a great experience! More