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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
768 Reviews

768 Reviews of Murgado Ford of Chicago - Service Center

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November 28, 2018

The Works is The Best Show up, sit and relax in a comfortable (Club) room, drink gourmet coffee, lean back and let experts check out your Lincoln, change and top everything More

by billlid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 29, 2018 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback, Bill. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 27, 2018

Excellent Exceptional experience loved the baked cookies special coffee and the environment cleanliness And notification when would be done. Everyone helpful More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Nov 28, 2018 -

Murgado Ford of Chicago responded

Monica, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 21, 2018

Service Great service professional and fast! Carlos service adviser provided professional service I will be back had scheduled service to change oil and chec More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N.A.
Nov 28, 2018 -

Murgado Ford of Chicago responded

Kim, it’s great to know that Carlos provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 19, 2018

Very Quick Service! I dropped my car off for an oil change and walked up to Target to pick a frw things up. As I was walking into Target I got a call saying dud I know m More

by Kat412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 19, 2018 -

Murgado Ford of Chicago responded

Kat, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to seeing you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 17, 2018

good customer service Good service, just the wait was a bit long even with appt. But service is great.They told me what my car needed before they did anything to it. More

by vicky
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 19, 2018 -

Murgado Ford of Chicago responded

Vicky, thank you for sharing this great feedback with us. We feel our service department is what makes Fox Ford Lincoln special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 15, 2018

Fleet services and quick lane is excellent Fleet services and quick lane for maintenance is great, they advise me on how long it will take, and things my car needs to keep it on the road More

by Brads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 19, 2018 -

Murgado Ford of Chicago responded

Brad, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2018

Great customer service. Clean waiting area coffee Great service quick and very excellent service. 10,000 mile check up and oil change done in less than 1 hour. Cost well within a reasonable amount. More

by Terrence Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
Nov 08, 2018 -

Murgado Ford of Chicago responded

Terrence, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Great Service Always great service at this car dealer. People are very courtesy and helpful. Would highly recommend this location, you will not be disappointed. More

by Happy! 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 07, 2018 -

Murgado Ford of Chicago responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Very pleased with the way i was treated by Carlos Magana I was treated with very well by Carlos Magana your Lincoln service advisor who was able to get me new tires . My current tires only had about 20,000 More

by goldcoastlincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
Nov 07, 2018 -

Murgado Ford of Chicago responded

It’s great to know that Carlos provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 06, 2018

Great Service From the moment I step out of my car until the moment I get back in my car, all I receive is excellent customer service. I can truly say this is one More

by rlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex Davison
Nov 07, 2018 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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