Murgado Ford of Chicago - Service Center

Routine Service This was a routine visit for oil change and multi point inspection, similar to previous visits. As in the past, the service was excellent, prompt and This was a routine visit for oil change and multi point inspection, similar to previous visits. As in the past, the service was excellent, prompt and courteous. I was pleased with the explanation of my car's condition and I thank Mr. Carlos Magana. More

The works They did the oil change, tire rotation, multi-point inspections, etc. in good time. Free coffee and cookies as usual while I waited. Big screen TV a They did the oil change, tire rotation, multi-point inspections, etc. in good time. Free coffee and cookies as usual while I waited. Big screen TV and comfortable sofas. More

Routine service visit I recently brought my MKc in for some routine service and was very pleased. I was able to schedule my appointment online and when I arrived I was imm I recently brought my MKc in for some routine service and was very pleased. I was able to schedule my appointment online and when I arrived I was immediately met when I entered the service department. The check in process was very fast. I had my PC with me and was able to get work done at one of their two cubicles. It was very comfortable. This was my 3rd time there for service and have been very happy. More

Great service This is a good service center I have been a customer through 3 vehicles. Nice friendly clean place. I would recommend fox motors to all my friends This is a good service center I have been a customer through 3 vehicles. Nice friendly clean place. I would recommend fox motors to all my friends More

Good service pretty quick I appreciate that the dealership is close to my home and has a fantastic waiting area. I did not have to wait too long for the service to be completed I appreciate that the dealership is close to my home and has a fantastic waiting area. I did not have to wait too long for the service to be completed and the car came out washed. More

New to Chicago! We are new to Chicago and were looking for a new dealership for maintenance. Fox Ford Lincoln was great to work with on scheduling, the waiting room We are new to Chicago and were looking for a new dealership for maintenance. Fox Ford Lincoln was great to work with on scheduling, the waiting room was comfortable and clean and the staff was extremely friendly and welcoming. Will return! More

the usual excellent service Brought my car in for 60k mile maintenance. No appointment necessary. Service advisor Carlos was courteous, as usual. Service was done timely, while I Brought my car in for 60k mile maintenance. No appointment necessary. Service advisor Carlos was courteous, as usual. Service was done timely, while I waited. And washing the car each time is a nice extra touch. More

Great service at Fox The folks at Fox Ford are always helpful and very profession. Have purchased a couple of cars from them and intend to do so the next time I buy. O The folks at Fox Ford are always helpful and very profession. Have purchased a couple of cars from them and intend to do so the next time I buy. Outstanding service department. Best I've experienced. More

Service of 2010 Ford Focus Fox Ford Chicago Elston has a beautiful facility, great customer hospitality area, and the service is great, from check in, to mechanics, to customer Fox Ford Chicago Elston has a beautiful facility, great customer hospitality area, and the service is great, from check in, to mechanics, to customer representatives, to check out. More

Airbag replacement I had become concerned with continuing to drive my Ford Edge with the airbag replacement still pending. The last letter I received in June of this yea I had become concerned with continuing to drive my Ford Edge with the airbag replacement still pending. The last letter I received in June of this year stated the parts would be available in the second or third quarter, and, as it was now the fourth quarter, I decided to avail myself of the rental car reimbursement. When I called to set up the particulars of the rental, I was surprised to find out the parts were available. Surprising because the dealer was supposed to call me when they were available. We were informed that we could not order the parts over the phone and had to bring the vehicle in. We brought our car in the next day. Upon getting there we were informed the parts were available and they could do the work that day. They shuttled us home and picked us up just a few hours later. Overall the service was smooth and efficient. More