Murgado Ford of Chicago - Service Center

Honest, Fast, and Personable at a Great Price I was greeted very promptly and professionally. The services recommended were honest and rendered quickly. The prices were much better than what I was I was greeted very promptly and professionally. The services recommended were honest and rendered quickly. The prices were much better than what I was expecting. An oil change is comparable in price to a Jiffy Lube, maybe even cheaper, and you get the dealership experience. I will be returning many times in the future. Thank you! More

Excellent and fast service I was able to bring my car in the day I called. Johnny met with me and based on my description of the issue, accurately diagnosed the issue. He gave I was able to bring my car in the day I called. Johnny met with me and based on my description of the issue, accurately diagnosed the issue. He gave me an estimate on when they'd be able to return my vehicle (about 3 days), but was able to turn it around the very next day. And because it was covered under my extended warranty, it was quick, painless and really cheap. All around excellent experience. More

Excellent Carlos always goes above and beyond what is expected. He is very friendly and nice to work with. Very pleased with my service. Thank you. Carlos always goes above and beyond what is expected. He is very friendly and nice to work with. Very pleased with my service. Thank you. More

Fast, Accurate, Affordable. Came in to the Fast Lane, got the complete check up, ordered the needed oil change, and was in and out in under an hour. With points and their excell Came in to the Fast Lane, got the complete check up, ordered the needed oil change, and was in and out in under an hour. With points and their excellent service, cost was very modest, and used Ford Service Card - great experience, as always! More

First time experience I recently relocated here from southern California and need normal maintenance upkeep on my car. Because of past excellent service from southern Calif I recently relocated here from southern California and need normal maintenance upkeep on my car. Because of past excellent service from southern California Ford quick lane for periodic services I decided to check out the quick lane here. Service met my expectations. More

Great service for my 2012 Focus recall issue. I came in to have my car serviced after the engine light came in. The repairs done were in response to the Ford recall on the 2012 Focus transmission. I came in to have my car serviced after the engine light came in. The repairs done were in response to the Ford recall on the 2012 Focus transmission. More

Oil Change and Tire Pressure issue I brought it in for Oil change package + had a Low tire pressure light on consistently when driving the vehicle. I appreciate the service manager ke I brought it in for Oil change package + had a Low tire pressure light on consistently when driving the vehicle. I appreciate the service manager keeping me informed of what was going on with my vehicle. The car was returned and had been washed and service was extremely satisfactory. More

Quick Repair of a Recall I went in for a recall repair and it was a very easy and quick process. They had a nice waiting area with refreshments and cookies. I went in for a recall repair and it was a very easy and quick process. They had a nice waiting area with refreshments and cookies. More

Good service experience The service advisors are very helpful. They give good explanations and not pushy. The waiting areas are comfortable with Wifi. The service is ve The service advisors are very helpful. They give good explanations and not pushy. The waiting areas are comfortable with Wifi. The service is very efficient. More

Battery Welcome to winter, I brought in my dodge, battery kept needing to be jumped, part in stock. Back on the road in a short time Welcome to winter, I brought in my dodge, battery kept needing to be jumped, part in stock. Back on the road in a short time More