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Murgado Ford of Chicago - Service Center

Chicago, IL

4.5
901 Reviews

900 Reviews of Murgado Ford of Chicago - Service Center

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November 08, 2019

Excellent, as always I am happy to say that I am again giving an "Excellent" review for my recent visit. I received an e-mail offering a special of $24.95 for oil and fil More

by Spitfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names, but bravo to all.
Nov 11, 2019 -

Murgado Ford of Chicago responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 07, 2019

Best Service I always have received great service when I go there. The price for what I had done was very reasonable and I know the work was done right. More

by Hawksgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 11, 2019 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

November 05, 2019

An Amazing service! Mark was thorough, professional and incredibly knowledgeable! He’s a great asset to the company! Thanks again Mark! I will be returning 🙂 More

by Williams
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 05, 2019 -

Murgado Ford of Chicago responded

Hi Williams, and thanks for the great feedback! We're very happy that Mark was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 29, 2019

Great service and service cost was less than anticipated. Fox Ford is convenient to get to, clean waiting area, friendly staff and are very thorough. I will be sure to return in the future.as a very satisfi More

by Deb301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mercado
Oct 29, 2019 -

Murgado Ford of Chicago responded

Deb, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 28, 2019

Noel is great Give Noel a raise. I bought four new tires, they installed them in about four to five hours. The tires were not cheap but the service was good. More

by DALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel
Oct 28, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Noel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 23, 2019

Professional I scheduled a 40,000 service procedure. When I arrived, my Service Advisor, Alonzo Bass, who knows my car, explained that's not what I needed & info More

by Renital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Oct 24, 2019 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Alonzo does for Fox Ford Lincoln and our customers. Hope to see you again soon! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 22, 2019

Quick oil chang, fluid check, tire check and car wash I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid le More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Espinosa and Rakeen J.
Oct 22, 2019 -

Murgado Ford of Chicago responded

Hello Bob, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Great customer service Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior deal More

by JMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Espinoza
Oct 21, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Quick and professional Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling cle More

by Topper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 21, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 17, 2019

Quick regular maintenance oil change Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very com More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Service Manager
Oct 18, 2019 -

Murgado Ford of Chicago responded

Ken, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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