Murgado Ford of Chicago - Service Center

They exceeded my expectations with outstanding service My Ford F-150 had a shift cable problem from the factory that presented itself at 1600 miles while I was in Chicago. The Fox Ford Dealership in Traver My Ford F-150 had a shift cable problem from the factory that presented itself at 1600 miles while I was in Chicago. The Fox Ford Dealership in Traverse City coordinated with the Fox Ford Dealership in Chicago to take care of my issue as quickly as possible over the St. Patrick's Day Weekend when I became stranded in Chicago. Both Dealerships went out of their way to help me during a very trying time. I would gladly recommend both Dealerships. More

I had the 30,000 mile service I vst'd. the Dealership for my 30,000 maintenance service. Carlos showed me 2 filter like parts which needed to be replaced which I informed him they I vst'd. the Dealership for my 30,000 maintenance service. Carlos showed me 2 filter like parts which needed to be replaced which I informed him they can replace them. After the service was completed, my car was washed & me & my baby were out of there. More

The Works Had an appointment and was in and out in about an hour, the team was helpful and courteous. Glad I bring my vehicle to this location Had an appointment and was in and out in about an hour, the team was helpful and courteous. Glad I bring my vehicle to this location More

Friendly The employees at Fox Ford Quick Lane are kind. They understand your time is valuable & they do their best to provide a quick quality service. The employees at Fox Ford Quick Lane are kind. They understand your time is valuable & they do their best to provide a quick quality service. More

Very efficient!!! The service department was great!!! Very efficient and pleasant!!!! The work was completed in a timely manner and called me to let me know it was comp The service department was great!!! Very efficient and pleasant!!!! The work was completed in a timely manner and called me to let me know it was completed and on time. More

Excellent experience. Staff is great & friendly. Fox Motors is #1 in service. Staff is great, Friendly and Fast. “ Only The Best” I recommend to buy all your car needs here. Thank you so much! Fox Motors is #1 in service. Staff is great, Friendly and Fast. “ Only The Best” I recommend to buy all your car needs here. Thank you so much! More

Top notch as always Always happy to bring my car in to Fox Ford for service. Staff is great, waiting area is spacious and comfortable and service is first rate. Always happy to bring my car in to Fox Ford for service. Staff is great, waiting area is spacious and comfortable and service is first rate. More

Great Customer Service I took my vehicle to the Quick Lane on a Saturday. My service advisor was Anibal Arroyo. I explained that 2 Tail lights were out, check engine light w I took my vehicle to the Quick Lane on a Saturday. My service advisor was Anibal Arroyo. I explained that 2 Tail lights were out, check engine light was displayed on the dashboard & a oil change was over due. Eric who drove the courtesy vehicle was able to give me a ride back to work. A Part for the one taillight was ordered & a diagnostic was completed. Everything was repaired and completed. The vehicle was back on the "road again"! While picking up the Vehicle I toured the show room. Wade Sims, (Sales Product Specialist) was very helpful. He called Ford Finance Dept. and received the payoff amount, My 2016 Ford Transit Connect was appraised, showed me a few new 2019 Ford Transit Connects in the cold & rain. Weather impaired the upgrade of the sale today, but will be back in soon. Thank you, I also enjoyed the Hot Chocolate! SMILE! Brent More

Efficient service Brought my car in for a Saturday morning oil change without an appointment. Was concerned I'd be waiting awhile. They had me in and out in less than Brought my car in for a Saturday morning oil change without an appointment. Was concerned I'd be waiting awhile. They had me in and out in less than 90 minutes including the multi-point inspection. Was impressed with the efficiency but didn't feel like I was being rushed out the door, either, when discussing the inspection. All around great experience. More

Good job I came to get an oil change at the dealership that I purchased the vehicle at. The guys were friendly and efficient . I would recommend ford/Lincoln t I came to get an oil change at the dealership that I purchased the vehicle at. The guys were friendly and efficient . I would recommend ford/Lincoln to everyone. I will be back More