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Murgado Ford of Chicago - Service Center

Chicago, IL

4.5
901 Reviews

901 Reviews of Murgado Ford of Chicago - Service Center

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May 01, 2020

Always Top Notch! This facility covers all the bases, from Quick Lane, Regular Appointment Service, Sales, and Customer Amenities. Unreserved recommendation from me! More

by Coby the Ford Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
May 01, 2020 -

Murgado Ford of Chicago responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 30, 2020

Outstanding Service Fast, Polite and Respectful. Boris was a total professional. This is the 2nd car I've purchased from Fox Ford and they always been great about thier s More

by Chgoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
May 01, 2020 -

Murgado Ford of Chicago responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 29, 2020

30,000 Maintenance First of all I would like to thank you for being open during the pandemic. All of the staff was following the reasonable safety measures. Jessica H More

by barryral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 29, 2020 -

Murgado Ford of Chicago responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jessica and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 22, 2020

Great Service I was there for annual servicing. My car was promptly evaluated, I was told by Jessica what was recommended and why, and the work was completed sooner More

by John246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Apr 23, 2020 -

Murgado Ford of Chicago responded

John, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 11, 2020

Satisfied I appreciate the service Johnny provided. He kept me well informed on every step performed. I was in and out under an hour of arriving. Great servic More

by Anjoe1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 14, 2020 -

Murgado Ford of Chicago responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Johnny does for Fox Ford Lincoln and our customers. Hope to see you again soon! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 08, 2020

good communications and service especially with the corona I had good services and good communications. I had no problems with anyone there. It was a very enjoyable experience. and I feel satisfied. now. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the ladies in the service section everyone was very helpful in this crazy time period in teh united states
Apr 08, 2020 -

Murgado Ford of Chicago responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

April 04, 2020

Every Time - it's great Every time I call for help or bring in my car, the service people are there to help. They always treat me with respect and their estimates are always More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't catch a name
Apr 08, 2020 -

Murgado Ford of Chicago responded

Hi Gary and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to working you again! Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 30, 2020

Great Experience!! I have dealt with numerous Lincoln Service Centers in the Chicagoland area and Fox Ford Lincoln exceeded my expectations. Alonzo is extremely helpful, More

by Jermya Buckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Apr 08, 2020 -

Murgado Ford of Chicago responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 17, 2020

unreliable exhaust fluid system by Ford corrected by this dealership again for the third or fourth time.since I bought this truck in 2016. Costing my business money instead of reliable product, wake up For More

by Pdmcnuttconst
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 18, 2020 -

Murgado Ford of Chicago responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.' Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 10, 2020

routine oil change Routine oil change I did not have an appointment, but service was still fast, and I like I can see my vehicle during service. Fast, professional and p More

by cgwglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 16, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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