Murgado Ford of Chicago - Service Center

As always, a terrific service experience My husband took our car in for an oil change and they discovered that my catalytic converter was not attached properly. They took care of this and my My husband took our car in for an oil change and they discovered that my catalytic converter was not attached properly. They took care of this and my service engine soon light went off! Problem solved. Thanks so much, Boris and Fox Ford. More

The service department is always great. Johnny was very informative and helpful with explaining my car repairs and the guys had my car fixed and ready in one day. I will continue to use Fox Ford for any ca informative and helpful with explaining my car repairs and the guys had my car fixed and ready in one day. I will continue to use Fox Ford for any car maintenance. Trustworthy, timely and very friendly!! More

Johnny is simply the best! Thanks to the whole Fox Ford team for consistently great service! They get me in and out, and always communicate any issues! team for consistently great service! They get me in and out, and always communicate any issues! More

Check-in was smooth with questions answered. Waiting Check-in was smooth with questions answered. Waiting time was acceptable. The Items on the service appear to have been well done. Car came back Check-in was smooth with questions answered. Waiting time was acceptable. The Items on the service appear to have been well done. Car came back clean. Price is very reasonable for the work received. More

Excellent Service, Quick and Accurate The dealership has been very good since I started going to get my car repaired and maintained. I drive in, quickly get an estimate, and because I rat The dealership has been very good since I started going to get my car repaired and maintained. I drive in, quickly get an estimate, and because I rather not have to go back and forth to the dealership, I wait until the repairs are done. The property is clean, well maintained and with the right amount of amenities for waiting customers. More

Smooth experience with appointment overall. Slight wait upon dropping off vehicle. Wish someone would have greeted upon arrival. Sorta standing there for a while before Boris came to assist me. upon dropping off vehicle. Wish someone would have greeted upon arrival. Sorta standing there for a while before Boris came to assist me. More

Oil, filter,align, etc. Service appointments are Fast and Efficient as usual which is surprising during these COVID times. Friendly, etc Lounge was set-up with proper distan Service appointments are Fast and Efficient as usual which is surprising during these COVID times. Friendly, etc Lounge was set-up with proper distancing and there was cleaning staff working around the facility. . This is why i am returning customer. Keep it up. More

Nick was great. His customer service skills were appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. appreciated.The service was good, also. Didn’t have to wait too long for the service of my car to be completed. More

service Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would tak Boris was upfront with the repairs needed versus those that could be put off, and was also very accurate with the amount of time the repairs would take. More

Great Valet Pickup service I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The I had my vehicle picked up and dropped off for an oil change using the Lincoln Valet service. It was seamless and everyone was very professional. The communication (when the driver was on the way, when the vehicle made it to the service department, the phone call to give the diagnostic results, etc) was great. I would use this service again. More