Murgado Ford of Chicago - Service Center

Oil Change Have been going here for several years now. First with my Focus and now with my Escape (which I bought from this dealership). Service was completed as Have been going here for several years now. First with my Focus and now with my Escape (which I bought from this dealership). Service was completed as expected. The staff are professional and friendly. Service was completed in a timely manner. The main waiting area is clean and spacious. Big bay area and many techs make check in hassle free. More

Always receive great service Took my car in for tail repair and oil change. The customer service rep (Essexs) is always, efficient, personable he keeps you informed. Excellent ser Took my car in for tail repair and oil change. The customer service rep (Essexs) is always, efficient, personable he keeps you informed. Excellent service More

Great service Having the right place to have your prized ford gt serviced is invaluable. John and his team were great to work with from scheduling to keeping the ap Having the right place to have your prized ford gt serviced is invaluable. John and his team were great to work with from scheduling to keeping the appointment on track. More

Excellent The vehicle was given its annual servicing. The work was done as promised and within the time frame represented while I waited at the dealership. The vehicle was given its annual servicing. The work was done as promised and within the time frame represented while I waited at the dealership. More

Nicely done Fox Ford Lincoln is everything a car dealer ought to be. Always a pleasure dealing with them. Service was prompt, friendly, and professional. I am Fox Ford Lincoln is everything a car dealer ought to be. Always a pleasure dealing with them. Service was prompt, friendly, and professional. I am a customer for life. More

Satisfied I called Fox Ford for a service appointment, which I did get. However, I was told that my 2016 Ford Fusion was still under an Extended Warranty, but I called Fox Ford for a service appointment, which I did get. However, I was told that my 2016 Ford Fusion was still under an Extended Warranty, but after my car was diagnosed I was told that my Extended Warranty was no longer valid. Therefore, I had to pay for the diagnostic service and unfornately I did not have any funds available to do so. This experince was truly embarrassing, but my service tech Johnny worked the issue out for me and then reached out to me to see if all was well. After his great customer service, I most definethly will return for the work on my car. Thanks to Johnny. More

Good service Setting the appointment was easy. Carlos reviewed my concerns and explained my options. He found the best deal for me. The waiting room was comforta Setting the appointment was easy. Carlos reviewed my concerns and explained my options. He found the best deal for me. The waiting room was comfortable and the bathroom. Clean More

Service The best Ford service on the north side ,no problem getting in and no problem getting out . For a first time customer , I will surely be back again. The best Ford service on the north side ,no problem getting in and no problem getting out . For a first time customer , I will surely be back again. More

Fixed my Lincoln! Alfonso was great! Very quick service and will return again. Good communication and made sure all was OK before I left. Love this dealership and will Alfonso was great! Very quick service and will return again. Good communication and made sure all was OK before I left. Love this dealership and will continue car service there instead of dealership where I purchased. More

1st maintenance visit While this was my first official maintenance visit, every time I stop by for minor questions or assistance the entire service team goes above and beyo While this was my first official maintenance visit, every time I stop by for minor questions or assistance the entire service team goes above and beyond in helping me. This visit was no exception. Carlos and his Lincoln Service team are "the best". More