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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
903 Reviews

903 Reviews of Murgado Ford of Chicago - Service Center

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July 30, 2020

Helpful and took care of my care without an appointment I needed to have my car serviced in an emergency situation. They had it working again quickly and kept me informed of the progress of the repairs More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris
Jul 30, 2020 -

Murgado Ford of Chicago responded

Sheila, thank you for your kind words about our service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 30, 2020

Great customer service oriented dealership. Johnny in service and Wade in sales are top notch professionals. They have always exceeded my expectations on every occasion! More

by Guitarguy
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 31, 2020 -

Murgado Ford of Chicago responded

We loved reading this review! Happy customers are our aim, and it appears Johnny and Wade really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 29, 2020

They make it an Easy process, they have good service. I always go to Fox for service needs. I would recommend to others. Thank you. More

by Kick
Recommend Dealer
Yes
Employees Worked With
Boris
Jul 30, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 21, 2020

The communication was excellent. My car was finished on The communication was excellent. My car was finished on time for service and oil change. The price was fair for the services that were rendered. More

by BrighidM
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 22, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience, Brighid! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 21, 2020

Service Dept was great. Took me a long time to get service because alex delamora was a snaky salesman. I’m sure that is the reason he is no longer employed there More

by calcitytop
Recommend Dealer
Yes
Employees Worked With
Alex delamora
Jul 22, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 17, 2020

Very clean and well managed dealership. I was in for an oil change and it was on a first come, first served. She had told me it would be about 1 1/2 hour wait. So I waited and my car was ready just shy of More

by PaulaC27
Recommend Dealer
Yes
Employees Worked With
Jessica Hernand
Jul 20, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience, Paula! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 14, 2020

service great service/work done on my Lincoln. staff was friendly and did the work in a timely manner. will be going back for future service if needed, More

by yekaterina.shpak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
nickolaus
Jul 15, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 14, 2020

Excellent service. Staff were very much on the COVID-19 ball and acted accordingly. Text messages used to communicate the status of the device and when to collect the car. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 15, 2020 -

Murgado Ford of Chicago responded

Matt, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Thanks again, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 13, 2020

Superior service I could not be more pleased with my experience with the Fox Ford Service Department. I brought the car in at my appointed time and was talking to a s More

by Ethelkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All I know is Johnny
Jul 14, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

July 09, 2020

Excellent services Johnny is awesome and always willing to go above and beyond will definitely come back for service and will also recommend anyone here More

by victoriacruz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 10, 2020 -

Murgado Ford of Chicago responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that Johnny and the rest our team made such a great impression on you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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