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Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
903 Reviews

903 Reviews of Murgado Ford of Chicago - Service Center

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October 01, 2020

Great service! really appreciate the care and quality of service. im just going to continue writing until i hit this 25 word minimum word count. More

by sjharries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot
Oct 02, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 25, 2020

This dealership is convenient for me by location, that is one of the reason I chose this dealership along with I believe in purchasing a American Made car. The type of car I decided to upgrade to a SUV upon More

by r1olden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Samuels, April, Johnny, Alonzo and Maya Samuel Supervisor.
Sep 25, 2020 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 23, 2020

We always get our cars serviced at Fox Ford: friendly, efficient, staff who go the extra mile to make sure the work is done right; no BS of trying to sell us something we don’t really need. More

by Edward2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Alonzo
Sep 23, 2020 -

Murgado Ford of Chicago responded

At Fox Ford Lincoln, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 13, 2020

Service was quick, exactly what it should have been, and done very professionally. All the staff were helpful, especially Alonzo Bass who charged me and looked up a couple of things for me. More

by JFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Sep 14, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 11, 2020

Had a computer/ electrical problem. Fox accurately diagnosed the problem and corrected while I waited. Very appreciated the great service even though the Service Dept was understaffed. Thanks, Fox. More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockin Robin, Brian
Sep 14, 2020 -

Murgado Ford of Chicago responded

Ken, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 09, 2020

I took my car in for the Works and check out the low tire pressure caution light and they found a nail in one of the tires. They were able to fix the problem for me. Good thing they found the nail and brou More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 10, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, John! I'm very happy to hear that Heather was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 06, 2020

Excellent service, great stuff, very fast and effective. I will be back soon. Heather was great and very helpful, answered aIl the questions I had. More

by Memoperazic@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

September 05, 2020

Took my car for service. Fast and friendly service and my car was ready when expected. Was a great experience and will take my car back. More

by Skylair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
Sep 08, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 30, 2020

Easy and flexible online scheduling. Heather was very attentive when I arrived, and kept me updated on the status of my repairs the whole time. Work was finished earlier than expected, and price was spot More

by ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 31, 2020 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Heather was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

August 29, 2020

I brought my Ford Escape to Fox Ford Lincoln for annual oil change, tire rotation and checkup. Overall, quick and efficient service. The staff were friendly as well. More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Aug 31, 2020 -

Murgado Ford of Chicago responded

Joseph, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Joe Etzkorn| General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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