Murgado Ford of Chicago - Service Center

Great customer service provided by Alonzo. Took care of me quickly and let me know that everything with my car is in running order which is great to hear. me quickly and let me know that everything with my car is in running order which is great to hear. More

This was my first Lincoln service call. Just an oil change, so they made it quick and easy. As it should be. After one year of ownership (2020 Nautilus)... I'm happy to report ZERO issues. Hopefully, i change, so they made it quick and easy. As it should be. After one year of ownership (2020 Nautilus)... I'm happy to report ZERO issues. Hopefully, it'll stay that way. Thanks Fox Lincoln... and Nick. More

Very happy with our service. We brought our vehicle in for an oil change. Service was quick. Staff were helpful as always. We will continue to bring our Escape here. for an oil change. Service was quick. Staff were helpful as always. We will continue to bring our Escape here. More

Jessica (Service Rep) handled things in an outstanding manner, keeping me informed along the way as to progress and status. The time taken was very reasonable to address my issues as well. Assuming the manner, keeping me informed along the way as to progress and status. The time taken was very reasonable to address my issues as well. Assuming the 'fix' to the electronics doesn't re-occur, I'm thrilled. More

Excellent swift service that completely addressed my problem. Sound recommendations for additional needed service. Consistent quality every time I go to Fox. Very pleased to see the staff wearing masks problem. Sound recommendations for additional needed service. Consistent quality every time I go to Fox. Very pleased to see the staff wearing masks More

Alonzo was attentive knowledgeable through efficient i will be back. I was treated with respect by a great employee. He understood needs to car was a great help. I will be back will be back. I was treated with respect by a great employee. He understood needs to car was a great help. I will be back More

It’s always great to arrive at Ford when Jessica is there. She’s professional, she’s friendly, and most importantly...always smiling. Jessica always gets to business quick to attack all issues and get there. She’s professional, she’s friendly, and most importantly...always smiling. Jessica always gets to business quick to attack all issues and get your car back to you as fast as possible. Car is always received better than when you left it and she always follows up to make sure all is in order. More

Drove my car in for a fluids servicing, tire rotation and oil change. Drove out about 90 minutes later. All good. F-FL is a great dealership and I recommend it. oil change. Drove out about 90 minutes later. All good. F-FL is a great dealership and I recommend it. More

Johnny continues to provide responsive and caring service to us in all our interactions with Ford. He tells me like it it and then resolves my provlem. to us in all our interactions with Ford. He tells me like it it and then resolves my provlem. More

Great location which makes it easy for me. The staff at the express lane is friendly and helped me have a great experience. Thanks again! the express lane is friendly and helped me have a great experience. Thanks again! More