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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
774 Reviews

774 Reviews of Murgado Ford of Chicago - Service Center

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October 22, 2019

Quick oil chang, fluid check, tire check and car wash I had a 9:45 appointment and they started working on my car at 10:00, better than the doctors office. They changed my oil and filter, checked fluid le More

by bobchibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar Espinosa and Rakeen J.
Oct 22, 2019 -

Murgado Ford of Chicago responded

Hello Bob, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Great customer service Attention to detail, efficient service. Online appointment is great. Communication via text made a difference. I believe they are a far superior deal More

by JMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Espinoza
Oct 21, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 19, 2019

Quick and professional Service is excellent. Comfortable waiting room with coffee available was most welcome. Work performed was top notch and the car was left sparkling cle More

by Topper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Oct 21, 2019 -

Murgado Ford of Chicago responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 17, 2019

Quick regular maintenance oil change Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very comfortable.Car processed quickly. Waiting area very com More

by KenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Service Manager
Oct 18, 2019 -

Murgado Ford of Chicago responded

Ken, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 11, 2019

Quick and efficient tire fix and oil change my flat tired was inspected and repaired and my oil changed in just 90m, with walk in service. anibal was very efficient and helpful and communicativ More

by locom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anibal
Oct 11, 2019 -

Murgado Ford of Chicago responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 10, 2019

Friendly, Knowledgeable, Professional, and Welcoming Came in after I had a flat tire in my work vehicle. Terrible way to start my day. Anibal turned my day around. He assured me the issue would be fixed, More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Oct 10, 2019 -

Murgado Ford of Chicago responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Anibal went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 08, 2019

Excellent Convenient Scheduled Maintenance Easy, quick check-in for a service drop off. Service was completed quickly and the checkout time at pickup was quick as well. Well done! More

by curbnoise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Oct 08, 2019 -

Murgado Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 07, 2019

Great service! Needed several services for our Subaru Outback, got them all done well, quickly and affordably. Great service department and staffers, wonderful writi More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Magana, Ruben Garnica, Cesar Espinosa, Anibal Arroyo
Oct 07, 2019 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 05, 2019

Good experience today I have had some not great experiences in the service department at Fox in the past three years. But today everything went smoothly. Had a new batte More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Oct 07, 2019 -

Murgado Ford of Chicago responded

Thank you for the feedback, Pat! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

October 05, 2019

Moonroof leaked Thankfully the moonroof drains just needed to be cleaned of debris. Unfortunately, that's not covered by extended warranty. Though I didn't have an ap More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 07, 2019 -

Murgado Ford of Chicago responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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