Back

Murgado Ford of Chicago - Service Center

Chicago, IL

4.4
903 Reviews

903 Reviews of Murgado Ford of Chicago - Service Center

Sort by
December 03, 2020

I'm always pleased with service here. It's easy to schedule online and I feel safe in the waiting room environment. Excellent and efficient service! More

by Ed's vehicle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 04, 2020 -

Murgado Ford of Chicago responded

Ed, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 24, 2020

Fantastic service from the start to the finish. Every single staff member was polite and knowledgeable. I highly recommend Fox Ford Lincoln for servicing your automobile. More

by Brett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 25, 2020 -

Murgado Ford of Chicago responded

Brett, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 22, 2020

Service has always been provided on time and all concerns have been always addressed as well. The online setup for service appointments is very convenient. More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff
Nov 23, 2020 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 20, 2020

Very convenient, great set up, nice people in uncomfortable time. My vehicle is a work truck so the first statement is very realistic. Check them out. More

by Pdmcnuttconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 24, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 19, 2020

I have an old 2006 Mercury Mariner that I have brought to Fox for service for many years. It still only has 117,200 miles and runs fine. I live in Chicago, park in a gated lot, not a garage and don't use it More

by Pat M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2020 -

Murgado Ford of Chicago responded

Pat, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 19, 2020

Great service Great staff. Billing was clear Always kept Great service Great staff. Billing was clear Always kept me updated. Need to text us where to take the car. Sometimes Lincoln side is open. Some More

by Mklarfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolaus
Nov 23, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

November 08, 2020

Fox Ford has made it to my top 5 Ford Dealerships of All Time. I’ve visited dealerships in Atlanta, GA - Washington, D.C. - Cleveland, OH - South Florida and have yet to experience a more timely and effici More

by Tisdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 09, 2020 -

Murgado Ford of Chicago responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox Ford Lincoln's Service Department. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 29, 2020

Nick and Brian were very nice, professional, and quick. I took the earliest appointment of the day, and they were ready to go immediately. Thanks! More

by samtatel17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Brian
Oct 29, 2020 -

Murgado Ford of Chicago responded

Hi Sam, and thanks for the great feedback! We're very happy that Nick and Brian were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 28, 2020

Easy to make appointment online. Service completed in a timely manner. Prefer someone talking directly to me if there is additional work to be done rather than receiving a text. More

by mom7120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Oct 29, 2020 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

October 27, 2020

Nick was very helpful with the damage on my drivers seat. Brian was very helpful on explaining the repair on my ABS my system. I thank them both More

by JGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Brian
Oct 27, 2020 -

Murgado Ford of Chicago responded

Thank you for leaving us this great review! We are very happy to hear that Nick and Brian were so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

...
53
...