Murgado Ford of Chicago - Service Center

My dad works in the service department at Varsity Lincoln of Novi, Michigan. So I have a reference point for what makes a great service department. Fox Ford is among the best! of Novi, Michigan. So I have a reference point for what makes a great service department. Fox Ford is among the best! More

Nick was very professional, addressed all my concerns, followed up in a timely manner, and managed to wash my car despite the car wash machine being broke. followed up in a timely manner, and managed to wash my car despite the car wash machine being broke. More

Boris excellent coordinator for today's visit. Dealership looks good and it's a pleasure to spend time there. It's all good, as they say. looks good and it's a pleasure to spend time there. It's all good, as they say. More

You guys were great! Came early to get a splash guard re attached underneath my car . No appointment. They took my car with no issues and I was on the road in 40 minutes. Bravo Fox! Nickolaus was amazing! attached underneath my car . No appointment. They took my car with no issues and I was on the road in 40 minutes. Bravo Fox! Nickolaus was amazing! More

The service was fast until I needed to leave with my car. there was a car blocking mine and they couldn't find the keys to move it out of the way. Luckily no one was parked behind me and the service tech w there was a car blocking mine and they couldn't find the keys to move it out of the way. Luckily no one was parked behind me and the service tech was able to back it up and take it out the service rear door I did ask to speak to Tom John and Boris told me he wasn'r employed at Fox anymore. Surprised me that he didn't know his bosses name and that eh was still there. More

Everett was very helpful and professional. I had to come back the next day, and he called me right when the part was ready. He made sure I was in and out as quickly as possible. The service team at F come back the next day, and he called me right when the part was ready. He made sure I was in and out as quickly as possible. The service team at Fox was great, and I will definitely be back! More

very happy with the service and helpfulness of this dealership will make my home for services for future maintenance on my car felt very comfortable here dealership will make my home for services for future maintenance on my car felt very comfortable here More

Excellent service , friendly staff got there earlier and Nick took my car right away for service and called me about two hours later to let me know that my car was ready I was surprised and glad thank you Nick took my car right away for service and called me about two hours later to let me know that my car was ready I was surprised and glad thank you Nick and staff for all you do!! More

Satisfied with work done, had to wait for an hour just for an oil change, charged me a lot. Still rating 4 stars ⭐️ for the work done. for an oil change, charged me a lot. Still rating 4 stars ⭐️ for the work done. More

The service dept at Fox Ford is tops. Johnny checked me in and was very responsive and up front while communicating during my repair. My car was repaired correctly, ahead of time.and under warranty. A in and was very responsive and up front while communicating during my repair. My car was repaired correctly, ahead of time.and under warranty. Another positive Fox Ford experience. More