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Murgado Ford of Chicago - Service Center

Chicago, IL

4.8
740 Reviews

740 Reviews of Murgado Ford of Chicago - Service Center

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August 24, 2024

I bought my truck at Fox Ford in 2020 and have since been using the Fox Service Center for all normal maintenance. Each visit I’ve found the service department to be very helpful, accommodating and extremely More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Aug 26, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're thrilled to hear that you have had positive experiences at Fox Ford Lincoln's Service Center since purchasing your truck. Our team strives to provide helpful and accommodating service to all our customers, and it’s wonderful to know that we met your expectations. We look forward to seeing you again for your future maintenance needs! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 19, 2024

Grant was attentive to my needs and got me a loaner during my service appointment. It's never a stressor to service my vehicle here. That has tremendous value to me. More

by bcorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Aug 20, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that Grant was attentive to your needs and that you had a great experience during your service appointment at Fox Ford Lincoln. Providing value and reducing stress for our customers is a top priority. We look forward to seeing you again for your next visit! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 16, 2024

Very nice and got everything done before the end of the day! I will be going back. More

by alexis.franciszkowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Aug 19, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words, Alexis! We’re thrilled to hear that you had a great experience at Fox Ford Lincoln and that we could get everything done for you promptly. We look forward to welcoming you back next time! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 29, 2024

Monique was most helpful and kept me informed the entire time. She did a great job. More

by rjpkwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Report | Print
Jul 30, 2024 -

Murgado Ford of Chicago responded

Thank you for your positive feedback and for highlighting Monique's excellent service. We appreciate your recognition of the great job she did. We look forward to assisting you again at Fox Ford Lincoln! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 21, 2024

I've had issues in the past with this dealership and their service department, but this time they were excellent. More

by jeffkulik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 22, 2024 -

Murgado Ford of Chicago responded

Thank you for sharing your positive experience with us, Jeff! We're thrilled to hear that you had an excellent visit to Fox Ford Lincoln. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 11, 2024

You can always friendly, courteous service from Fox Ford. And their waiting area is comfortable and clean. More

by WindyCity60625
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Report | Print
Jul 12, 2024 -

Murgado Ford of Chicago responded

Thank you for the kind words about Fox Ford Lincoln, we appreciate your positive feedback! We're glad to hear that you found our service friendly and our waiting area comfortable and clean. We look forward to welcoming you back in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 22, 2024

I took my bronco sport to service besarse a recall letter I recieved, I got a great service, appointment on time, sure I will have this place as my car service More

by mahomacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris kotesky
Report | Print
Jun 24, 2024 -

Murgado Ford of Chicago responded

Thank you for choosing Fox Ford Lincoln for your service and recall appointment. We are thrilled to hear that you had a great experience with us and that everything was handled promptly. We appreciate your feedback and look forward to being of service to you in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 06, 2024

Excellent service, the service advisor has been very helpful in assuring the proper service for the vehicle. More

by miguelvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
Report | Print
Jun 07, 2024 -

Murgado Ford of Chicago responded

Thank you for your 5-star review, Miguel! We are thrilled to hear about your excellent service experience with us at Fox Ford Lincoln. Our team takes pride in providing helpful and thorough service to ensure your vehicle receives top-notch care. We appreciate your feedback and look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

June 02, 2024

I enjoyed the very clean bathroom and waiting area available for the customers at this location More

by nneka_chukwu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Jun 04, 2024 -

Murgado Ford of Chicago responded

Thank you for highlighting the cleanliness of our facilities! We take great pride in providing a welcoming environment for our customers at Fox Ford Lincoln. We look forward to serving you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

May 30, 2024

This Fox Ford of Chicago is an excellent dealer. When I will go to do a service for my Ford Focus 2018 like change Oil and others, the personal who are working over there give and excel More

by Jesus Solsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
Report | Print
May 31, 2024 -

Murgado Ford of Chicago responded

Thank you, Jesus, for sharing your positive experience at Fox Ford Lincoln. We are thrilled to hear that you had a great service visit for your Ford Focus and that Monique provided excellent attention. We pride ourselves on providing top-notch service, and we are glad to hear that the technicians were practical in their recommendations and that the service time was speedy. We look forward to serving you again in the future! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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