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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
754 Reviews

754 Reviews of Murgado Ford of Chicago - Service Center

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April 12, 2021

From the start to end all worked out very good two vehicles with recalls taken care of very timely, service representative Jessica handle everything very quickly and all went well. More

by Stigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica was excellent took care of everything and worked out well for all my service needs. Great employee. Put an A on her report card.
Apr 13, 2021 -

Murgado Ford of Chicago responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Jessica as they will be happy to hear it! We look forward to working with you again in the future! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

April 07, 2021

Very organized when you bring your car in. Everyone in service is very friendly and helpful. I always have a good experience when I take my car in. More

by Mbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 07, 2021 -

Murgado Ford of Chicago responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Fox Ford Lincoln. If there is anything more we can do for you please come back and see us any time! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

April 06, 2021

My service person, Alonzo, was very helpful and funny. He told me it would take 90 minutes to get my oil change, but it took far less than that. He offered me water while I waited and we chatted about m More

by Kathyteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonza
Apr 07, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Kathy! I'm very happy to hear that Alonzo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

April 03, 2021

Everything was very efficient, went smoothly and quickly. Making reservation was easy. Not much else to say about an oil change. The waiting room amenities could use some work. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Apr 06, 2021 -

Murgado Ford of Chicago responded

We appreciate you taking the time to share this review with us, JD. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

April 01, 2021

Service person Alonzo was very professional and helpful. He provided all of the information required such as price of service and future repairs needed to be completed. More

by Aubrey.ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Apr 03, 2021 -

Murgado Ford of Chicago responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 30, 2021

Good service great customer service manner quick service and the staff is very friendly helpful response I will recommend to my friends and family and workers More

by Guerreromanuel66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesica
Mar 31, 2021 -

Murgado Ford of Chicago responded

Manuel, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 24, 2021

Went in for the "works" and Brian helped me get it all started. Waited in the TV room with the big screen TV. Missed the free coffee and cookies (not available due the covid19). Looked at the cars on di More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 25, 2021 -

Murgado Ford of Chicago responded

John, we are glad to hear you enjoyed your recent visit to our service department. At Fox Ford Lincoln we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to working with you again in the future! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 23, 2021

Great service and the pickup and delivery is great also something a lot of people I’m sure enjoy hope problem was resolved Thank you fox ford More

by Bruce.McCaffrey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 24, 2021 -

Murgado Ford of Chicago responded

Bruce, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 23, 2021

Great service, answered all concerns and offer assistance. Respectful and mindful of others waiting for their car to be serviced. I would recommend them to all. More

by Clarence Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 24, 2021 -

Murgado Ford of Chicago responded

Clarence, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

March 21, 2021

Always fast, accurate and affordable service, quality parts and courteous staff make dealing with Fox worth the time, and dependable warranties add to the quality. More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Mar 22, 2021 -

Murgado Ford of Chicago responded

We really appreciate your feedback, Francis. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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