Murgado Ford of Chicago - Service Center

I was welcomed and kept apprised of further repair needs which were completed in a timely manner. It was simple to register for service online. which were completed in a timely manner. It was simple to register for service online. More

Been here a few times in a row and I feel comfortable with with this place and Alonzo who always very helpful and explains in details everything with with this place and Alonzo who always very helpful and explains in details everything More

The gentleman that took care of me was exceptional, corteous and professional. I would gladly recommend your dealership because of Boris. If he would leave I would follow him. corteous and professional. I would gladly recommend your dealership because of Boris. If he would leave I would follow him. More

Alonzo and the crew did a fine job on my vehicle.I was Alonzo and the crew did a fine job on my vehicle. I was there for preventive maintenance and they did the job in less than an hour and a half. Alonzo and the crew did a fine job on my vehicle. I was there for preventive maintenance and they did the job in less than an hour and a half. More

In and out relatively quickly. The guys were very friendly and I really appreciate being able to get a car wash, too. Thank you for asking. friendly and I really appreciate being able to get a car wash, too. Thank you for asking. More

They've always been responsive and respectful. My 2nd car from them.My 5th Ford. I'm very glad they're now near my home. from them.My 5th Ford. I'm very glad they're now near my home. More

From the start to end all worked out very good two vehicles with recalls taken care of very timely, service representative Jessica handle everything very quickly and all went well. vehicles with recalls taken care of very timely, service representative Jessica handle everything very quickly and all went well. More

Very organized when you bring your car in. Everyone in service is very friendly and helpful. I always have a good experience when I take my car in. service is very friendly and helpful. I always have a good experience when I take my car in. More

My service person, Alonzo, was very helpful and funny. He told me it would take 90 minutes to get my oil change, but it took far less than that. He offered me water while I waited and we chatted about m He told me it would take 90 minutes to get my oil change, but it took far less than that. He offered me water while I waited and we chatted about my job in education. He was very professional and pleasant. More

Everything was very efficient, went smoothly and quickly. Making reservation was easy. Not much else to say about an oil change. The waiting room amenities could use some work. Making reservation was easy. Not much else to say about an oil change. The waiting room amenities could use some work. More