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Murgado Ford of Chicago - Service Center

Chicago, IL

4.6
750 Reviews

750 Reviews of Murgado Ford of Chicago - Service Center

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June 25, 2021

Great service from Alonso. He was very professional in his dealing with me. More

by JF Goldrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonso
Jun 25, 2021 -

Murgado Ford of Chicago responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Fox Ford Lincoln Team

June 25, 2021

Closest to my home so it’s out of convenience More

by Carla102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jun 28, 2021 -

Murgado Ford of Chicago responded

Carla, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Fox Ford Lincoln Team

June 24, 2021

The service was very good. Alonzo Bass was especially helpful. I hope you have more help like him. The new Quick Lane building is impressive and seems very well laid out. I'll be back again when I need s More

by Berni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Jun 24, 2021 -

Murgado Ford of Chicago responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Fox Ford Lincoln Team

June 23, 2021

Alonzo was terrific, car was ready quickly, and needed to stop back for some air in the tires later in the day, in/out 5 minutes. Thanks More

by lmalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jun 24, 2021 -

Murgado Ford of Chicago responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Fox Ford Lincoln Team

June 22, 2021

Easy method to schedule service with a timely reminder before the appointment. The time for the service was not too long and the price was average. More

by jvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Bass
Jun 23, 2021 -

Murgado Ford of Chicago responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Fox Ford Lincoln Team

June 12, 2021

Fast, efficient and friendly service from everyone I've encountered. Brian ran my last service and was very helpful throughout the whole process. Thank you. More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 14, 2021 -

Murgado Ford of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

June 05, 2021

Fair prices, and honest opinions from their team. Fast work as well.. generally beating their estimate time if you’re waiting. Always great service at Fox Ford Chicago! More

by AndrewChi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Jun 07, 2021 -

Murgado Ford of Chicago responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Andrew! It's wonderful to hear that our staff at Fox Ford Lincoln was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

June 04, 2021

Great service and great members . I was greeted upon entry and was took care of accordingly. I was in and out for an oil change. Thanks April. Happy camper! More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
Jun 04, 2021 -

Murgado Ford of Chicago responded

Hi Marcus, and thanks for the great feedback! We're very happy that April was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 19, 2021

Service was good. Wait was average. Only issue I had is the cost for the rotors, breaks and oil change was $100 to $200 over average Chicago Prices More

by bhutchinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 20, 2021 -

Murgado Ford of Chicago responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

May 13, 2021

The customer service is fantastic at Fox Ford. The representatives are friendly, helpful and efficient and the process management is superb. I trust the results that are presented to me and feel that More

by jhalexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 13, 2021 -

Murgado Ford of Chicago responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com

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