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Murgado Ford of Chicago - Service Center

Chicago, IL

4.8
736 Reviews

736 Reviews of Murgado Ford of Chicago - Service Center

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October 02, 2024

Ease of scheduling. Friendliness and responsiveness of service rep. Quality service work performed quickly and efficiently More

by Jcostley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. Service rep was great
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October 02, 2024

Fox Ford Dealership is convenient and the Lincoln service side is clean. Grant, service provider is very good. More

by kheady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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September 19, 2024

I have been getting two vehicle serviced at Fox Ford. They always worked with me when it came to price when servicing these vehicles and they always have a great staff that will always answer your questi More

by mocodeanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the names
Report | Print
September 15, 2024

the service was quick and received status updates all the way. Aimmey was very helpful More

by lakshmikanth_sajja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Sep 16, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Fox Ford Lincoln was quick and that you appreciated the updates. Aimmey will be glad to know that you found her helpful. We look forward to seeing you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 12, 2024

My service representative Jessica was fantastic and was very informative. I’ve had really bad experiences at service dealerships (fletcher jones audi) and it was refreshing to see how attentive and kind th More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 13, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review, Austin! We're thrilled to hear that Jessica provided you with fantastic and informative service. It's gratifying to know that your experience at Fox Ford Lincoln was a refreshing change from your previous ones. We pride ourselves on our attentive and kind staff, and we're glad you noticed! We look forward to assisting you again in the future. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

September 05, 2024

Nice clean place. No appointment needed for car service. Big screen TV in the waiting area. Free coffee, latte or bottled water. Vending machines available. Many v More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
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Sep 06, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review, John! We're thrilled to hear that you enjoyed our clean facilities and the amenities we offer while you wait. At Fox Ford Lincoln, we strive to create a comfortable experience for all our customers. We appreciate your feedback and hope to see you again for your next service visit! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 24, 2024

I bought my truck at Fox Ford in 2020 and have since been using the Fox Service Center for all normal maintenance. Each visit I’ve found the service department to be very helpful, accommodating and extremely More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
Report | Print
Aug 26, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're thrilled to hear that you have had positive experiences at Fox Ford Lincoln's Service Center since purchasing your truck. Our team strives to provide helpful and accommodating service to all our customers, and it’s wonderful to know that we met your expectations. We look forward to seeing you again for your future maintenance needs! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 19, 2024

Grant was attentive to my needs and got me a loaner during my service appointment. It's never a stressor to service my vehicle here. That has tremendous value to me. More

by bcorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Aug 20, 2024 -

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're thrilled to hear that Grant was attentive to your needs and that you had a great experience during your service appointment at Fox Ford Lincoln. Providing value and reducing stress for our customers is a top priority. We look forward to seeing you again for your next visit! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

August 16, 2024

Very nice and got everything done before the end of the day! I will be going back. More

by alexis.franciszkowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Aug 19, 2024 -

Murgado Ford of Chicago responded

Thank you for your kind words, Alexis! We’re thrilled to hear that you had a great experience at Fox Ford Lincoln and that we could get everything done for you promptly. We look forward to welcoming you back next time! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

July 29, 2024

Monique was most helpful and kept me informed the entire time. She did a great job. More

by rjpkwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Report | Print
Jul 30, 2024 -

Murgado Ford of Chicago responded

Thank you for your positive feedback and for highlighting Monique's excellent service. We appreciate your recognition of the great job she did. We look forward to assisting you again at Fox Ford Lincoln! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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