Murgado Ford of Chicago - Service Center

It’s not as clean as it was when it was new. i.e., bathrooms. Coffee station. No cups etc i.e., bathrooms. Coffee station. No cups etc More

Outstanding service ! !! Al;way take care of the customers in the most professional way. Becoming better that family !!! !! Al;way take care of the customers in the most professional way. Becoming better that family !!! More

Wonderful print and courteous service. Boris was great ,responsive, and the work on my truck was completed quickly. ,responsive, and the work on my truck was completed quickly. More

Always very professional, courteous and service is excellent. I love being part of the Ford Pass Rewards program too! This visit was completely paid for with points. excellent. I love being part of the Ford Pass Rewards program too! This visit was completely paid for with points. More

Service advisor was very helpful, professional and customer focused. Car was ready and clean in record time. customer focused. Car was ready and clean in record time. More

Dealership exceeds in service, as opposed to the quality of the product they sell. Which has nothing to do with them. They provide excellent service for the defective product. of the product they sell. Which has nothing to do with them. They provide excellent service for the defective product. More

Brought the truck in for and oil change and did not realize the rear brake pads were worn out. Got the oil change, work package and the rear breaks in the same visit! realize the rear brake pads were worn out. Got the oil change, work package and the rear breaks in the same visit! More

I needed a new intelligent access transmitter from the parts department and needed to have it programmed on my 2015 Mustang. Miranda in the service department was very helpful in getting this accomplishe parts department and needed to have it programmed on my 2015 Mustang. Miranda in the service department was very helpful in getting this accomplished. The technician who did the programming did an excellent job! Thanks! More

Good service and done quickly! I like that I receive emails and text updates during service. emails and text updates during service. More

Very good service. Friendly managers and technicians. I considered my vehicle well taken care of! considered my vehicle well taken care of! More