Murgado Ford of Chicago - Service Center

I brought my car in for 50,000 mile checkup. The dealership is spotlessly clean. Personnel were all courteous and attentive. I received a courtesy shuttle back to the Loop in a clean, almost ne The dealership is spotlessly clean. Personnel were all courteous and attentive. I received a courtesy shuttle back to the Loop in a clean, almost new car driven by a a very nice person and excellent driver. To maximize efficiency and minimize my waiting time, the service department got an extra part delivered to the dealership just in case they would need it, even thought they eventually did not need it. Overall, very happy with the service. More

Nickolaus, my service advisor, was great. Greeted immediately and I was in and out fast for my first service on my new Aviator. The free Wi-Fi is fast and I enjoyed having a nice comfortable Greeted immediately and I was in and out fast for my first service on my new Aviator. The free Wi-Fi is fast and I enjoyed having a nice comfortable desk to work at while I waited. I love my Lincoln and the service dept at Fox Lincoln Ford. More

Terrific customer experience and waiting room was very open and comfortable! Service was fast and loved the text message alerts communicating our service report. open and comfortable! Service was fast and loved the text message alerts communicating our service report. More

I've bought two cars here fox ford and these guys are always nice and courteous. always nice and courteous. More

Waiting a bit longer than anticipated, but it's always nice and friendly service! Will return in the future. nice and friendly service! Will return in the future. More

Was courteous and willing to be flexible and accommodating. Also went over the service perform. accommodating. Also went over the service perform. More

Great service as always, prompt and very affordable, per estimates. Alonzo Bass continues to be a most efficient and helpful person to work with, and our car is always taken care of in every way, including estimates. Alonzo Bass continues to be a most efficient and helpful person to work with, and our car is always taken care of in every way, including cleanups with every service call. More

Came in for an oil change without an appointment and Grant very graciously worked me in fairly quickly. Great job. Grant very graciously worked me in fairly quickly. Great job. More

I've had mixed experiences at Fox before, but Ryan was direct about the work he would do on my Mustang and gave me some recommendations to save money. direct about the work he would do on my Mustang and gave me some recommendations to save money. More

I went to the dealership for an oil change and a recall on my backup camera. I arrived early and it took just over two hours. Grant provided wonderful customer service. on my backup camera. I arrived early and it took just over two hours. Grant provided wonderful customer service. More